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Sony recalls

14 official CPSC notices naming Sony, 2003–2017, across home electronics, covering at least 4.8 million units. The most recent: SANYO ENERGY (Suzhou) Panasonic battery packs, February 7, 2017.

Sony recall model numbers

Type the model number from your Sony product's label. Every model number named in a Sony recall is listed below, grouped by notice.

285 model numbers

SANYO ENERGY (Suzhou) Panasonic battery packs · 17-732 · 2017

SANYO ENERGY (Suzhou) Panasonic battery packs · 16-197 · 2016

Sony Personal computers · 14-220 · 2014

Sony Notebook computers · 10-284 · 2010

Sony VAIO Computer AC Adapters · 10-027 · 2009

Sony Lithium-Ion Batteries · 09-035 · 2008

Sony Certain VAIO TZ-series Notebook Computers · 08-392 · 2008

Rechargeable lithium-ion batteries containing Sony cells · 07-267 · 2007

Acer Rechargeable lithium-ion batteries containing Sony cells · 07-167 · 2007

Rechargeable lithium-ion batteries containing Sony cells · 07-011 · 2006

Sony Rechargeable lithium-ion batteries · 06-270 · 2006

Sony VAIO notebook computers · 03-197 · 2003

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Sony battery charger recalls

9 notices where the recalled products are battery chargers.

All battery charger recalls

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Sony laptop battery recalls

One notice where the recalled product is a laptop battery.

All laptop battery recalls

Other Sony recalls

Sony notices outside the product types above.

Sony recalls at a glance

recall notices
14
units recalled, at least
4.8 million
incident reports
120
brands
3

Totals add up the figures the notices state, counting a reannounced or restated recall once. A notice that gives no number adds nothing.

Product types
Battery chargers (9), Laptop batteries (1)
Hazards identified
Fire, Burn, Electric shock
Categories
Home Electronics
Latest notice
February 7, 2017
Earliest notice
September 25, 2003

What the Sony recall notices say

Counted across all 14 notices on file as of October 31, 2026. Each line says how many notices it rests on.

Where they were sold

Best Buy (3), Amazon (1), and Costco (1) are the stores named most often in the 14 notices that say where Sony products were sold. 5 of the 14 notices mention online sales.

What buyers paid

The 14 notices that give a price range from $60 to $4,000. Half of them name a price of $170 or less.

How long they were on sale

By the 14 notices that give sale dates, half the products were on sale for 14 months or less; the longest for 4 years. Half the recalls came within 19 months of the first sale; the other half reached products that had been on sale longer.

What the recalls offered

A replacement in 2 of the 3 notices that name a remedy, a refund in 1, a repair in 1. Some notices offer more than one.

The hazards that recur

Fire is named in 11 of the 14 notices (79%), against 24% of all CPSC notices on file. Then burn (6) and electric shock (2).

Incidents reported

11 of the 14 notices that describe incidents report at least one. 3 said none had been reported when the recall was announced.

How the notices identify affected units

12 of the 14 notices list model numbers. They also name serial numbers in 4, date codes or manufacture dates in 1. A matching model number is a reason to open the notice, not the last word.

Where the notices say the numbers are: “on the battery's label” (2 notices) and “on the battery label”.

Where they were made

China (12), Japan (6), Taiwan (3), United States (2) and Malaysia (1), in the 14 notices that name a manufacturing country.

Largest Sony recalls by units

  1. Sony Dell-branded lithium-ion batteries made06-231 · 20062.7 million units
  2. Sony Rechargeable lithium-ion batteries06-245 · 20061.1 million units
  3. Rechargeable lithium-ion batteries containing Sony cells07-011 · 2006340,000 units
  4. Sony Notebook computers10-284 · 2010233,000 units
  5. Sony Rechargeable lithium-ion batteries06-270 · 2006168,500 units

Sony recall phone numbers and websites

The recall contact each official notice gives, newest first. Contacts can change after a notice is published; the notice itself is the final word.

Sony recall questions

How many Sony recalls are there?

As of October 31, 2026, CPSC has published 14 recall notices naming Sony consumer products between 2003 and 2017, covering at least 4.8 million units.

Has Sony had a recall in 2026?

No. As of October 31, 2026, CPSC has published no recall notice naming Sony consumer products in 2026. The most recent was announced February 7, 2017 (CPSC 17-732).

What products has Sony recalled?

Battery chargers (9), laptop batteries (1) and 4 other notices.

What is the largest Sony recall?

“Dell Recall of Notebook Computer Batteries Due To Fire Hazard” (CPSC 06-231), announced August 15, 2006: about 2.7 million units.

How do I check if my Sony product is recalled?

Find the model number on the product's rating label, then type it into the model-number lookup on this page. A match means the number appears in an official CPSC notice; open that notice to confirm any date codes or serial ranges it lists. No match is not proof that a product is safe. 12 of the 14 notices here list model numbers. They also name serial numbers in 4 and date codes or manufacture dates in 1. The place they name most often is “on the battery's label”.

How do I contact Sony about a recall?

Each notice names its own recall contact; the contacts for every Sony notice are listed on this page. For the most recent one, SANYO ENERGY (Suzhou) Panasonic battery packs (CPSC 17-732), call 888-476-6988 and go to www.sony.com.

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