Recall 08-392, published September 4, 2008
Sony Certain VAIO TZ-series Notebook Computers
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
VGN-TZ2000Check the product label for these CPSC-listed model numbers: VGN-TZ100, VGN-TZ200, VGN-TZ300, VGN-TZ2000.
Which products are included?
The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers' screen size is about 11.1" measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall.
Confirm these details on the official CPSC noticeWhy it was recalled
Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers.
Official remedy
Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.
What should I do if I have VGN-TZ2000?
- Confirm the model number. Find the label and compare every letter and digit with VGN-TZ2000.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (888) 526-6219, or go to www.sony.com/support.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- Sony
- Recall published
- September 4, 2008
- Category
- Home Electronics
- Units
- About 73,000
- Sold at / sales period
- The SonyStyle stores and Web site, authorized electronics retailers, and authorized business-to-business dealers nationwide from July 2007 through August 2008 for between $1,700 and $4,000.
Other model numbers in this recall
One other starts with VGN-TZ200, like VGN-TZ2000.
