Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Only lithium-ion batteries with the following part numbers and battery week codes and used in the following Acer notebook models, are included in the recall: Acer Notebook System Series Beginning with: Acer Battery Pack No. (Part of Barcode) Battery Pack Serial Week Code Range (Part of Barcode) Battery Week Code Range (in front of Barcode) Battery Week Code Range on Red Sticker TravelMate 321x BT00604001 0521-0545 Aspire 980x BT00804016 63V, 63W, 63X, 63Y TravelMate 242x, TravelMate 330x Aspire 556x BT00604005 601-626 TravelMate 561x Aspire 930x, Aspire 941x BT00807010 614-630 TravelMate C20x BT00604002 5BR-5BZ; 5C1-5C9; 5CA-5CZ; 611-619; 621-629; 62A TravelMate 422x, TravelMate 467x Aspire 560x, Aspire 567x BT00804011 0551-0626 TravelMate 320x BTT4807001 418-552
Why it was recalled
The lithium-ion batteries can overheat, posing a fire hazard to consumers.
Incidents and injuries
As announced previously, there have been 16 reports of notebook batteries overheating. These reports were associated with earlier recalls by other notebook computer manufacturers of batteries containing these Sony cells. These previous reports involved only minor property damage and two minor burns. None of these reports involved batteries in Acer notebook computers.
Official remedy
Consumers should stop using these recalled batteries immediately and contact Acer to receive a free replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.
Product and sales details
- Brand
- Acer
- Manufacturer
- Acer Inc., of Taiwan (computers), Sony Energy Devices Corp., of Japan (battery cells)
- Product type
- Battery chargers, Laptop batteries
- Recall number
- 07-167
- Units
- About 27,800
- Manufactured in
- China, Taiwan
- Sold at / sales period
- Authorized electronics retailers nationwide from May 2004 through November 2006 for between $500 and $1,500.
- Importer
- Acer America Corporation, of San Jose, Calif.
Rechargeable lithium-ion batteries containing Sony cells used in Acer notebook computers
CPSC product type: Adapter/Power Supply/Charger/Battery
Recall contact information
For assistance in determining if their battery packs are covered by this program and to request a free replacement battery pack, consumers can visit the firm's Web site at www.acerbatteryrecall.com/AcerWeb - consumers also can contact Acer toll-free at (866) 496-2237 anytime.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.