Recall #10-027 · Published October 28, 2009

Sony VAIO Computer AC Adapters

Sony Recalls Computer AC Adapters Due to Shock Hazard

CPSC published a recall notice for Sony VAIO Computer AC Adapters from Sony on October 28, 2009. CPSC identifies this hazard: Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers. The official remedy states: Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.

Picture of Recalled Sony VAIO Computer AC Adapter bottom showing label
Picture of Recalled Sony VAIO Computer AC Adapter bottom showing label
Image: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Additional identifying details

Check the product label for these CPSC-listed model numbers: VGP-AC19V17, VGC-JS2, VGP-PRBX1, VGP-PRFE1.

Which products are included?

The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products: Product Types Using the AC Adapters Product Models Using the AC Adapters All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1

Confirm these details on the official CPSC notice

Why it was recalled

Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers.

Incidents and injuries

Sony has received four reports of adapters short-circuiting. No incidents occurred in the United States. No injuries have been reported.

Official remedy

Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.

Product and sales details

Brand
Sony
Manufacturer
Sony Electronics Inc. of San Diego, Calif.
Product type
Battery chargers
Recall number
10-027
Units
About 69,000
Manufactured in
China
Sold at / sales period
The SonyStyle stores and Web site, authorized electronics retailers and authorized business-to-business dealers nationwide from September 2005 through October 2009 for between $900 and $3300 for desktop computers and $250 and $300 for docking stations.

Sony VAIO Computer AC Adapters

CPSC product type: Adapter/Power Supply/Charger/Battery

Recall contact information

For more information, contact Sony toll-free at (877) 361-4481 anytime, or visit the firm's Web site at esupport.sony.com/ac19adapter

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

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