CPSC recall 10-027, announced October 28, 2009, covers Sony VAIO Computer AC Adapters (about 69,000 units). Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers. The notice cites 4 incident reports. Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter. Recall contact: call (877) 361-4481.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Check the product label for these CPSC-listed model numbers: VGP-AC19V17, VGC-JS2, VGP-PRBX1, VGP-PRFE1.
Which products are included?
The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products: Product Types Using the AC Adapters Product Models Using the AC Adapters All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 4 listed, all starting with
VG. Yours must match one exactly. - When sold
- September 2005 through October 2009
- Price paid
- $250 to $3,300
Why it was recalled
Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers.
Incidents and injuries
Sony has received four reports of adapters short-circuiting. No incidents occurred in the United States. No injuries have been reported.
Official remedy
Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.
What to do now
- Check the label. Compare your model number with the 4 listed in this recall.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (877) 361-4481.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Sony
- Manufacturer
- Sony Electronics Inc. of San Diego, Calif.
- Product type
- Battery chargers
- Recall number
- 10-027
- Units
- About 69,000
- Manufactured in
- China
- Sold at / sales period
- The SonyStyle stores and Web site, authorized electronics retailers and authorized business-to-business dealers nationwide from September 2005 through October 2009 for between $900 and $3300 for desktop computers and $250 and $300 for docking stations.
Sony VAIO Computer AC Adapters
CPSC product type: Adapter/Power Supply/Charger/Battery
This recall in context
Compared with the 124 battery charger recalls in this index, as of October 31, 2026.
- Size
- 69,000 units: the 40th-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
- Hazard
- Electric shock: named in 29 of 124 battery charger recalls.
- Brand history
- Sony is named in 14 CPSC notices in this index, from 2003 to 2017. This recall is the 10th. The one before: Sony Lithium-Ion Batteries (09-035, Oct 2008). 9 of them are battery charger recalls.
- Time on sale
- About 4 years. Recalled the same month the notice says sales ended.
Recall contact information
For more information, contact Sony toll-free at (877) 361-4481 anytime, or visit the firm's Web site at esupport.sony.com/ac19adapter
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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