Recall 17-732, published February 7, 2017
SANYO ENERGY (Suzhou) Panasonic battery packs used in Sony Electronics laptop computers
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
VPCEJ1Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21 printed on the back of the battery pack.
Which products are included?
This expanded recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony's VAIO Series laptop computers. Sony has expanded the number of affected battery packs under this recall. The Panasonic battery packs were manufactured with the laptop and battery packs were sold separately or installed by Sony as part of a repair. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21 printed on the back of the battery pack. Recalled model numbers for the Sony VAIO laptop computer are: Sony VAIO Series laptop computer model numbers SVE14A1 SVE14A2 SVE14A3 SVE1413 SVE1511 SVE1512 SVE1513 SVE1513APXS SVE1513BCXS SVE1513JCXW SVE1513KCXS SVE1513MCXB SVE1513MCXW SVE1513MPXS SVE1513RCXB SVE1513RCXS SVE1513RCXW SVE1513TCXW SVE15132CXW SVE15134CXP SVE15134CXS SVE15134CXW SVE15135CXW SVE151390X SVE1712 SVE1713 SVE171390X VPCCA1 VPCCA2 VPCCA3 VPCCB1 VPCCB2 VPCCB3 VPCCB4 VPCEH1 VPCEH2 VPCEH3 VPCEJ1 VPCEJ2
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion battery packs can overheat, posing burn and fire hazards.
Official remedy
Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only. Battery packs previously identified as not affected by the June 15, 2016 recall are included in this expanded announcement.
What should I do if I have VPCEJ1?
- Confirm the model number. Find the label and compare every letter and digit with VPCEJ1, then check the item or SKU numbers the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 888-476-6988, or go to www.sony.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Recall published
- February 7, 2017
- Category
- Home Electronics
- Units
- About 700 (In addition, about 1,700 units were previously recalled on June 15, 2016)
- Sold at / sales period
- Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately.
Closest model numbers in this recall
VPCEJ1 is one of 40 model numbers this notice lists; these 8 are the closest to it. One other starts with VPCEJ, like VPCEJ1.
