RecalledRecall 10-284Published

Sony Notebook computers

Sony Recalls VAIO Laptop Computers Due to Burn Hazard

Hazard
FireBurn
Units
About 233,000 units
Incidents
30 reports
Remedy
See the notice

CPSC recall 10-284, announced June 30, 2010, covers Sony Notebook computers (about 233,000 units). The computers can overheat, posing a burn hazard to the consumer. The notice cites 30 incident reports. Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Recall contact: call (866) 496-7669, or go to esupport.sony.com/US/f1cw2update.

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What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Additional identifying details

Check the product label for these CPSC-listed model numbers: VPCF11, VPCF111FD/B, VPCF111FX/B, VPCF111FX/H, VPCF112FX/B, VPCF112FX/H, VPCF113FX/B, VPCF113FX/H, VPCF114FX/B, VPCF114FX/H, VPCF115FM/B, VPCF115FM/BL, VPCF116FX/B, VPCF116FX/H, VPCF117FX/B, VPCF117FX/H, VPCF11AFX/B, VPCF11BFX/B, VPCF11CGX/B, VPCF11DGX/B, VPCF11EGX/B, VPCF11FGX/B, VPC11GGX/B, VPCF11HGX/B, VPCF11JFX/B, VPCF11KFX/H, VPCF11LFX/B, VPCF11MFX/B, VPCF11NFX/B, VPCF11PFX/H and 54 more.

Which products are included?

Read the full CPSC product description and restrictions

The recalled products are VPCF11 Series and VPCCW2 Series notebook computers. The computers are available in many colors and have "VAIO" on the front outside panel. The model numbers can be found on the bottom of the computers. The following models are included: VPCF11 Series VPCF111FD/B VPCF111FX/B VPCF111FX/H VPCF112FX/B VPCF112FX/H VPCF113FX/B VPCF113FX/H VPCF114FX/B VPCF114FX/H VPCF115FM/B VPCF115FM/BL VPCF116FX/B VPCF116FX/H VPCF117FX/B VPCF117FX/B VPCF117FX/H VPCF11AFX/B VPCF11BFX/B VPCF11CGX/B VPCF11DGX/B VPCF11EGX/B VPCF11FGX/B VPC11GGX/B VPCF11HGX/B VPCF11JFX/B VPCF11KFX/H VPCF11LFX/B VPCF11MFX/B VPCF11NFX/B VPCF11PFX/H VPCF11QFX/B VPCF11QFX/H VPCCW2 Series VPCCW21FX/B VPCCW21FX/P VPCCW21FX/R VPCCW21FFX/W VPCCW22FX/B VPCCW22FX/L VPCCW22FX/P VPCCW22FX/R VPCCW22FX/W VPCCW23FX/B VPCCW23FX/L VPCCW23FX/P VPCCW23FX/R VPCCW23FX/W VPCCW26FX/B VPCCW26FX/L VPCCW26FX/P VPCCW26FX/R VPCCW27FX/B VPCCW27FX/L VPCCW27FX/P VPCCW27FX/R VPCCW27FX/W VPCCW28FJ/W VPCCW2AFX/B VPCCW2BFX/B VPCCW2CGX/B VPCCW2DGX/B VPCCW2EGX/B VPCCW2FGX/B VPCCW2GGX/B VPCCW2HGX/B VPCCW2JGX/B VPCCW2KGX/B VPCCW2LFX/B VPCCW2LFX/L VPCCW2LFX/P VPCCW2LFX/R VPCCW2LFX/W VPCCW2MFX/PU VPCCW2MFX/WJ VPCCW2MGX/B VPCCW2NFX/LU VPCCW2PFX/L VPCCW2PFX/R VPCCW2FX/W VPCCW2QGX/B VPCCWERGX/B VPCCW2SGX/B VPCCW2TGX/B VPCCW2UFX/B VPCCW2VFX/B

Confirm these details on the official CPSC notice

What to look for

Model numbers
84 listed, all starting with VPC. Yours must match one exactly.
Where to look
the bottom of the computers (the notice’s words)
When sold
January 2010 through April 2010
Where sold
Best Buy, Costco, and Amazon, among the sellers the notice names
Price paid
$800 to $1,500

Why it was recalled

The computers can overheat, posing a burn hazard to the consumer.

Incidents and injuries

Sony has received 30 reports of units overheating resulting in deformed keyboards and casings. No injuries have been reported.

Official remedy

Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.

What to do now

  1. Check the label. Compare your model number with the 84 listed in this recall.
  2. Contact the firm. Call (866) 496-7669, or go to esupport.sony.com/US/f1cw2update.
  3. Read the official notice. The CPSC notice is the final word on which units are included and what to do.

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Product and sales details

Brand
Sony
Manufacturer
Sony Electronics Inc. of San Diego, Calif.
Recall number
10-284
Units
About 233,000
Manufactured in
China, United States
Sold at / sales period
Best Buy, Costco, Frys, Amazon.com and Sony Style retail stores and sonystyle.com as well as other electronics retailers and business suppliers nationwide. The recalled computers were shipped to consumers and resellers between January 2010 and April 2010. They sold for between $800 and $1,500.

Notebook computers

CPSC product type: Computer Equipment

This recall in context

Compared with the 221 home electronics recalls in this index, as of October 31, 2026.

Size
233,000 units: the 30th-largest of 200 home electronics recalls that state a unit count. The median is 25,950 units.
Hazards
Fire: named in 153 of 221 home electronics recalls, the most common hazard among them. Burn: named in 94 of 221 home electronics recalls.
Brand history
Sony is named in 14 CPSC notices in this index, from 2003 to 2017. This recall is the 11th. The one before: Sony VAIO Computer AC Adapters (10-027, Oct 2009).
Time on sale
4 months. Recalled 2 months after the last month of sales the notice gives.

Recall contact information

For additional information, please contact Sony toll-free any time at (866) 496-7669 or visit the firm's website at http://esupport.sony.com/US/f1cw2update

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

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