Recall #10-284 · Published June 30, 2010

Sony Notebook computers

Sony Recalls VAIO Laptop Computers Due to Burn Hazard

CPSC published a recall notice for Notebook computers from Sony on June 30, 2010. CPSC identifies this hazard: The computers can overheat, posing a burn hazard to the consumer. The official remedy states: Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.

Recalled VPCF11 Series Computers
Recalled VPCF11 Series Computers
Image: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Additional identifying details

Check the product label for these CPSC-listed model numbers: VPCF11, VPCF111FD/B, VPCF111FX/B, VPCF111FX/H, VPCF112FX/B, VPCF112FX/H, VPCF113FX/B, VPCF113FX/H, VPCF114FX/B, VPCF114FX/H, VPCF115FM/B, VPCF115FM/BL, VPCF116FX/B, VPCF116FX/H, VPCF117FX/B, VPCF117FX/H, VPCF11AFX/B, VPCF11BFX/B, VPCF11CGX/B, VPCF11DGX/B, VPCF11EGX/B, VPCF11FGX/B, VPC11GGX/B, VPCF11HGX/B, VPCF11JFX/B, VPCF11KFX/H, VPCF11LFX/B, VPCF11MFX/B, VPCF11NFX/B, VPCF11PFX/H and 54 more.

Which products are included?

Read the full CPSC product description and restrictions

The recalled products are VPCF11 Series and VPCCW2 Series notebook computers. The computers are available in many colors and have "VAIO" on the front outside panel. The model numbers can be found on the bottom of the computers. The following models are included: VPCF11 Series VPCF111FD/B VPCF111FX/B VPCF111FX/H VPCF112FX/B VPCF112FX/H VPCF113FX/B VPCF113FX/H VPCF114FX/B VPCF114FX/H VPCF115FM/B VPCF115FM/BL VPCF116FX/B VPCF116FX/H VPCF117FX/B VPCF117FX/B VPCF117FX/H VPCF11AFX/B VPCF11BFX/B VPCF11CGX/B VPCF11DGX/B VPCF11EGX/B VPCF11FGX/B VPC11GGX/B VPCF11HGX/B VPCF11JFX/B VPCF11KFX/H VPCF11LFX/B VPCF11MFX/B VPCF11NFX/B VPCF11PFX/H VPCF11QFX/B VPCF11QFX/H VPCCW2 Series VPCCW21FX/B VPCCW21FX/P VPCCW21FX/R VPCCW21FFX/W VPCCW22FX/B VPCCW22FX/L VPCCW22FX/P VPCCW22FX/R VPCCW22FX/W VPCCW23FX/B VPCCW23FX/L VPCCW23FX/P VPCCW23FX/R VPCCW23FX/W VPCCW26FX/B VPCCW26FX/L VPCCW26FX/P VPCCW26FX/R VPCCW27FX/B VPCCW27FX/L VPCCW27FX/P VPCCW27FX/R VPCCW27FX/W VPCCW28FJ/W VPCCW2AFX/B VPCCW2BFX/B VPCCW2CGX/B VPCCW2DGX/B VPCCW2EGX/B VPCCW2FGX/B VPCCW2GGX/B VPCCW2HGX/B VPCCW2JGX/B VPCCW2KGX/B VPCCW2LFX/B VPCCW2LFX/L VPCCW2LFX/P VPCCW2LFX/R VPCCW2LFX/W VPCCW2MFX/PU VPCCW2MFX/WJ VPCCW2MGX/B VPCCW2NFX/LU VPCCW2PFX/L VPCCW2PFX/R VPCCW2FX/W VPCCW2QGX/B VPCCWERGX/B VPCCW2SGX/B VPCCW2TGX/B VPCCW2UFX/B VPCCW2VFX/B

Confirm these details on the official CPSC notice

Why it was recalled

The computers can overheat, posing a burn hazard to the consumer.

Incidents and injuries

Sony has received 30 reports of units overheating resulting in deformed keyboards and casings. No injuries have been reported.

Official remedy

Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.

Product and sales details

Brand
Sony
Manufacturer
Sony Electronics Inc. of San Diego, Calif.
Recall number
10-284
Units
About 233,000
Manufactured in
China, United States
Sold at / sales period
Best Buy, Costco, Frys, Amazon.com and Sony Style retail stores and sonystyle.com as well as other electronics retailers and business suppliers nationwide. The recalled computers were shipped to consumers and resellers between January 2010 and April 2010. They sold for between $800 and $1,500.

Notebook computers

CPSC product type: Computer Equipment

Recall contact information

For additional information, please contact Sony toll-free any time at (866) 496-7669 or visit the firm's website at http://esupport.sony.com/US/f1cw2update

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

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