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Dell recalls

6 official CPSC notices naming Dell, 1997–2019, across home electronics, covering at least 3.7 million units. The most recent: Hybrid Power Adapters, February 6, 2019.

Dell recall model numbers

Type the model number from your Dell product's label. Every model number named in a Dell recall is listed below, grouped by notice.

11 model numbers

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Dell battery charger recalls

5 notices where the recalled products are battery chargers.

All battery charger recalls

Dell power bank recalls

One notice where the recalled product is a power bank.

All power bank recalls
New19-060Home Electronics

Hybrid Power Adapters

Lite-On Technology

The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.

  • Electric shock
  • About 8,900 units
  • 11 reports
  • Replacement
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Dell recalls at a glance

recall notices
6
units recalled, at least
3.7 million
incident reports
27
brands
4

Totals add up the figures the notices state, counting a reannounced or restated recall once; 5 of 6 notices add a unit count. A notice that gives no number adds nothing.

Product types
Battery chargers (5), Power banks (1)
Hazards identified
Electric shock, Fire
Categories
Home Electronics
Latest notice
February 6, 2019
Earliest notice
October 21, 1997

What the Dell recall notices say

Counted across all 6 notices on file as of October 31, 2026. Each line says how many notices it rests on.

Where they were sold

Amazon (1) is the store named in the 5 notices that say where Dell products were sold. 1 of the 5 notices mentions online sales.

What buyers paid

The 5 notices that give a price range from $30 to $3,200. Half of them name a price of $90 or less.

How long they were on sale

By the 5 notices that give sale dates, half the products were on sale for 19 months or less; the longest for 3.5 years. Half the recalls came within 2 years of the first sale; the other half reached products that had been on sale longer.

What the recalls offered

A replacement in the one notice that names a remedy.

The hazards that recur

Electric shock is named in 4 of the 6 notices (67%), against 5% of all CPSC notices on file. Then fire (3).

Incidents reported

4 of the 5 notices that describe incidents report at least one. 1 said none had been reported when the recall was announced.

How the notices identify affected units

1 of the 6 notices lists model numbers. They also name date codes or manufacture dates in 1. A matching model number is a reason to open the notice, not the last word.

Where they were made

China (5), Japan (2), Taiwan (1) and Thailand (1), in the 6 notices that name a manufacturing country.

Largest Dell recalls by units

  1. Sony Dell-branded lithium-ion batteries made06-231 · 20062.7 million units
  2. Delta Electronics AC adapters05-004 · 2004990,000 units
  3. Dell power adapters for notebook computers04-560 · 200428,000 units
  4. Dell Notebook Computer Batteries06-056 · 200522,000 units
  5. Hybrid Power Adapters19-060 · 20198,900 units

Dell recall phone numbers and websites

The recall contact each official notice gives, newest first. Contacts can change after a notice is published; the notice itself is the final word.

Dell recall questions

How many Dell recalls are there?

As of October 31, 2026, CPSC has published 6 recall notices naming Dell consumer products between 1997 and 2019, covering at least 3.7 million units.

Has Dell had a recall in 2026?

No. As of October 31, 2026, CPSC has published no recall notice naming Dell consumer products in 2026. The most recent was announced February 6, 2019 (CPSC 19-060).

What products has Dell recalled?

Battery chargers (5) and power banks (1).

What is the largest Dell recall?

“Dell Recall of Notebook Computer Batteries Due To Fire Hazard” (CPSC 06-231), announced August 15, 2006: about 2.7 million units.

How do I check if my Dell product is recalled?

Find the model number on the product's rating label, then type it into the model-number lookup on this page. A match means the number appears in an official CPSC notice; open that notice to confirm any date codes or serial ranges it lists. No match is not proof that a product is safe. 1 of the 6 notices here lists model numbers. They also name date codes or manufacture dates in 1.

How do I contact Dell about a recall?

Each notice names its own recall contact; the contacts for every Dell notice are listed on this page. For the most recent one, Hybrid Power Adapters (CPSC 19-060), call 855-305-9057 and go to www.dellproduct.com.

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