Recall #06-231 · Published August 15, 2006

Dell-branded lithium-ion batteries made with cells manufactured by Sony

Dell Recall of Notebook Computer Batteries Due To Fire Hazard

CPSC published a recall notice for Dell-branded lithium-ion batteries made with cells manufactured by Sony from Sony on August 15, 2006. CPSC identifies this hazard: These lithium-ion batteries can overheat, posing a fire hazard to consumers. The official remedy states: Consumers should stop using these recalled batteries immediately and contact Dell to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.

Recalled Dell Notebook computer battery
Recalled Dell Notebook computer battery
Image: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

"Dell" and one of the following markings are printed on the batteries: "Made in Japan," "Made in China," or "Battery Cell Made in Japan Assembled in China." The identification number for each battery appears on a white sticker.

Which products are included?

The recalled batteries were sold with or sold separately to be used with the following Dell notebook computers: Latitude™ D410, D500, D505, D510, D520, D600, D610, D620, D800, D810; Inspiron™ 6000, 8500, 8600, 9100, 9200, 9300, 500m, 510m, 600m, 6400, E1505, 700m, 710m, 9400, E1705; Dell Precision™ M20, M60, M70 and M90 mobile workstations; and XPS,™ XPS Gen2, XPS M170 and XPS M1710. "Dell" and one of the following markings are printed on the batteries: "Made in Japan," "Made in China," or "Battery Cell Made in Japan Assembled in China." The identification number for each battery appears on a white sticker.

Confirm these details on the official CPSC notice

Why it was recalled

These lithium-ion batteries can overheat, posing a fire hazard to consumers.

Incidents and injuries

Dell has received six reports of batteries overheating, resulting in property damage to furniture and personal effects. No injuries have been reported.

Official remedy

Consumers should stop using these recalled batteries immediately and contact Dell to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.

Product and sales details

Brand
Sony
Manufacturer
Sony Energy Devices Corp., of Japan
Recall number
06-231
Units
About 2.7 million battery packs (an additional 1.5 million battery packs were sold outside the U.S.)
Manufactured in
Japan, China
Sold at / sales period
Dell's Web site, phone and direct sales as part of a service replacement program, and catalogs from April 2004 through July 2006. The computers with these batteries sold for between $500 and $2850 and individual batteries sold for between $60 and $180.
Distributor
Dell Inc., of Round Rock, Texas

Dell-branded lithium-ion batteries made with cells manufactured by Sony

CPSC product type: Adapter/Power Supply/Charger/Battery

Recall contact information

For additional information, contact Dell toll-free at (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday, log on to the firm's Web site at www.dellbatteryprogram.com, or write to: Dell Inc., Attn: Battery Recall, 9701 Metric Blvd., Austin, Texas 78758.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Related recalls

Selected by shared brand or household-product category.