Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Check the product label for these CPSC-listed model numbers: VGN-TZ100, VGN-TZ200, VGN-TZ300, VGN-TZ2000.
Which products are included?
The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers' screen size is about 11.1" measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall.
Confirm these details on the official CPSC noticeWhy it was recalled
Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers.
Incidents and injuries
Sony has received 15 reports of overheating, including one consumer who suffered a minor burn.
Official remedy
Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.
Product and sales details
- Brand
- Sony
- Manufacturer
- Sony Electronics Inc., of San Diego, Calif.
- Recall number
- 08-392
- Units
- About 73,000
- Manufactured in
- Japan, United States
- Sold at / sales period
- The SonyStyle stores and Web site, authorized electronics retailers, and authorized business-to-business dealers nationwide from July 2007 through August 2008 for between $1,700 and $4,000.
Certain VAIO TZ-series Notebook Computers
CPSC product type: Computer Equipment
Recall contact information
For additional information, contact Sony toll-free at (888) 526-6219 anytime, or visit the firm's Web site at www.sony.com/support
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.