CPSC recall 08-392, announced September 4, 2008, covers Sony Certain VAIO TZ-series Notebook Computers (about 73,000 units). Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. The notice cites 15 incident reports. Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. Recall contact: call (888) 526-6219, or go to www.sony.com/support.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Check the product label for these CPSC-listed model numbers: VGN-TZ100, VGN-TZ200, VGN-TZ300, VGN-TZ2000.
Which products are included?
The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers' screen size is about 11.1" measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 4 listed, all starting with
VGN-TZ. Yours must match one exactly. - When sold
- July 2007 through August 2008
- Price paid
- $1,700 to $4,000
Why it was recalled
Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers.
Incidents and injuries
Sony has received 15 reports of overheating, including one consumer who suffered a minor burn.
Official remedy
Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.
What to do now
- Check the label. Compare your model number with the 4 listed in this recall.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (888) 526-6219, or go to www.sony.com/support.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Sony
- Manufacturer
- Sony Electronics Inc., of San Diego, Calif.
- Recall number
- 08-392
- Units
- About 73,000
- Manufactured in
- Japan, United States
- Sold at / sales period
- The SonyStyle stores and Web site, authorized electronics retailers, and authorized business-to-business dealers nationwide from July 2007 through August 2008 for between $1,700 and $4,000.
Certain VAIO TZ-series Notebook Computers
CPSC product type: Computer Equipment
This recall in context
Compared with the 221 home electronics recalls in this index, as of October 31, 2026.
- Size
- 73,000 units: the 69th-largest of 200 home electronics recalls that state a unit count. The median is 25,950 units.
- Hazard
- Burn: named in 94 of 221 home electronics recalls.
- Brand history
- Sony is named in 14 CPSC notices in this index, from 2003 to 2017. This recall is the 8th. The one before: Rechargeable lithium-ion batteries containing Sony cells (07-267, Aug 2007).
- Time on sale
- 14 months. Recalled 1 month after the last month of sales the notice gives.
Recall contact information
For additional information, contact Sony toll-free at (888) 526-6219 anytime, or visit the firm's Web site at www.sony.com/support
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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