Model number check

SVF11N13CXS

This model number appears in one official CPSC recall notice for household products. Latest recall published July 1, 2014.

Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.

Recall #14-220 · Published July 1, 2014

Sony Personal computers

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

SVF11N13CXS
Additional identifying details

This recall includes Sony's VAIO Flip PC laptops with model number (product name) SVF11N13CXS.

Which products are included?

This recall includes Sony's VAIO Flip PC laptops with model number (product name) SVF11N13CXS. The computers were sold in three colors silver, black and pink. They have a Panasonic-manufactured lithium-ion battery and a folding touch screen that measures about 11.6 inches diagonally and a backlit keyboard. The VAIO logo is etched on the outer top of the computer, near the hinge. The model and serial numbers are printed on a black label with white lettering on the underside of the screen. To locate the label, consumers should open the computer, move the switch from the lock to the release position and flip the display.

Confirm these details on the official CPSC notice

Why it was recalled

The computers' lithium-ion batteries can overheat, posing fire and burn hazards.

Official remedy

Consumers should immediately stop using the recalled personal computers, shut it down and unplug it; and contact Sony for instructions on how to arrange for an inspection free of charge to the consumer and a free repair or full refund of the computer's purchase price.

Remedy type: Refund, Repair

Brand
Sony
Recall published
July 1, 2014
Units
About 680
Sold at / sales period
Sony retail stores nationwide and online at www.store.sony.com from February 2014 to April 2014 for about $800.

Related recalls

Selected by shared brand or household-product category.