Recall 14-220, published July 1, 2014
Sony Personal computers
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
SVF11N13CXSThis recall includes Sony's VAIO Flip PC laptops with model number (product name) SVF11N13CXS.
Which products are included?
This recall includes Sony's VAIO Flip PC laptops with model number (product name) SVF11N13CXS. The computers were sold in three colors silver, black and pink. They have a Panasonic-manufactured lithium-ion battery and a folding touch screen that measures about 11.6 inches diagonally and a backlit keyboard. The VAIO logo is etched on the outer top of the computer, near the hinge. The model and serial numbers are printed on a black label with white lettering on the underside of the screen. To locate the label, consumers should open the computer, move the switch from the lock to the release position and flip the display.
Confirm these details on the official CPSC noticeWhy it was recalled
The computers' lithium-ion batteries can overheat, posing fire and burn hazards.
Official remedy
Consumers should immediately stop using the recalled personal computers, shut it down and unplug it; and contact Sony for instructions on how to arrange for an inspection free of charge to the consumer and a free repair or full refund of the computer's purchase price.
What should I do if I have SVF11N13CXS?
- Confirm the model number. Find the label and compare every letter and digit with SVF11N13CXS, then check the serial numbers the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Go to www.sony.com.
- Get the remedy. This recall offers a refund or a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- Sony
- Recall published
- July 1, 2014
- Category
- Home Electronics
- Units
- About 680
- Sold at / sales period
- Sony retail stores nationwide and online at www.store.sony.com from February 2014 to April 2014 for about $800.
