RecalledRecall 07-011Published

Rechargeable lithium-ion batteries containing Sony cells used in Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. notebook computers

Sony Recalls Notebook Computer Batteries Due to Previous Fires

Hazard
Fire
Units
About 340,000 units
Incidents
16 reports
Remedy
See the notice

CPSC recall 07-011, announced October 23, 2006, covers Rechargeable lithium-ion batteries containing Sony cells used in Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. notebook computers (about 340,000 units). These lithium-ion batteries can overheat, posing a fire hazard to consumers. The notice cites 16 incident reports. Consumers should remove the affected batteries from notebook computers until they contact their computer manufacturer and receive further instructions. Recall contact: call (800) 292-6813 or (888) 476-6972, or go to www.computers.us.fujitsu.com/battery-.

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What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Additional identifying details

These lithium-ion batteries were sold with, or sold separately to be used with, the following notebook computer models: Computer Manufacturer Computer Model Battery Model Fujitsu LifeBook: P1510, P1510D, P7120, P7120D, S7020, S7020D, C1320D, Q2010, T4210 CP229720-01, CP229725-01, CP234003-01, CP234019-01, CP255100-01, CP255108-01, CP267910-01, CP267915-01, CP283030-01, CP293420-01 Gateway Gateway: CX200, CX210, E100M, M250, M255, M280, M285, M465, M685, MP8708, NX260, NX510, NX560, NX860, NX100, MX1025, MX6918b, and MX1020j 916C4610F, 916C4720F, 916C4730F, 916C5010F, W230 Sony Sony VAIO: VGN-FE550G, VGN-FE570G, VGN-T240P, VGN-T250, VGN-T250P, VGN-T260P, VGN-T270P, VGN-T340P, VGN-T350, VGN-T350P, VGN-T360P, VGN-T370P VGP-BPS3A, VGP-BPS2B Toshiba Portege: M300, M400/M405, S100/S105 Qosmio: G35 Satellite: R10/R15 Tecra: A2, M3, M4, M5, M6, and S3 PA3191U-4BRS, PA3356U-2BRS, PA3475U-1BRS, PA3191U-5BRS, PA3356U-3BRS, PA3476U-1BRS The battery model can be found on the battery's label.

What to look for

Model numbers
66 listed. Yours must match one exactly.
Where to look
the battery's label (the notice’s words)
When sold
September 2004 through October 2006
Price paid
$75 to $3,000

Why it was recalled

These lithium-ion batteries can overheat, posing a fire hazard to consumers.

Incidents and injuries

There have been 16 reports of notebook computer batteries overheating, causing minor property damage and two minor burns. All of these reported incidents and injuries have been associated with earlier recalls of notebook computer batteries containing these Sony cells. There have been no incidents involving batteries sold by the notebook manufacturers participating in this announcement.

Official remedy

Consumers should remove the affected batteries from notebook computers until they contact their computer manufacturer and receive further instructions. Batteries covered by this program will be replaced free of charge. Consumers should use only batteries obtained from their computer manufacturer or from an authorized reseller.

What to do now

  1. Check the label. Compare your model number with the 66 listed in this recall.
  2. Contact the firm. Call (800) 292-6813 or (888) 476-6972, or go to www.computers.us.fujitsu.com/battery-.
  3. Read the official notice. The CPSC notice is the final word on which units are included and what to do.

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Product and sales details

Brand
Sony
Manufacturer
Sony Energy Devices Corp., of Japan
Recall number
07-011
Units
About 340,000 batteries (an additional 3,080,000 battery packs were sold worldwide)
Manufactured in
Japan, China, Taiwan, Malaysia
Sold at / sales period
Directly by Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. and through authorized distributors as part of a notebook computer. The computers sold for between $500 and $3000 and the batteries were also sold separately for between $75 and $200, during the following dates: Fujitsu - from June 2005 through October 2006. Gateway - from September 2005 through October 2006. Sony - from December 2004 through October 2006 Toshiba - from September 2004 through October 2006.

Rechargeable lithium-ion batteries containing Sony cells used in Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. notebook computers

CPSC product type: Adapter/Power Supply/Charger/Battery

This recall in context

Compared with the 124 battery charger recalls in this index, as of October 31, 2026.

Size
340,000 units: the 17th-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
Hazard
Fire: named in 92 of 124 battery charger recalls, the most common hazard among them.
Brand history
Sony is named in 14 CPSC notices in this index, from 2003 to 2017. This recall is the 5th. The one before: Sony Rechargeable lithium-ion batteries (06-270, Sep 2006). 9 of them are battery charger recalls.
Time on sale
About 2 years. Recalled the same month the notice says sales ended.

Recall contact information

Customers should contact the manufacturer of their notebook computer to determine if their battery is covered by this program and to request a replacement battery. The contact information for the participating manufacturers is:- Fujitsu - (800) 8FUJITSU or www.computers.us.fujitsu.com/battery- Gateway - (800) 292-6813 or www.gateway.com/battery- Sony - (888) 476-6972 or http://esupport.sony.com/battery- Toshiba - (800) 457-7777 or www.bxinfo.toshiba.com

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

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