Recall #07-011 · Published October 23, 2006

Rechargeable lithium-ion batteries containing Sony cells used in Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. notebook computers

Sony Recalls Notebook Computer Batteries Due to Previous Fires

CPSC published a recall notice for Rechargeable lithium-ion batteries containing Sony cells used in Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. notebook computers from Sony on October 23, 2006. CPSC identifies this hazard: These lithium-ion batteries can overheat, posing a fire hazard to consumers. The official remedy states: Consumers should remove the affected batteries from notebook computers until they contact their computer manufacturer and receive further instructions. Batteries covered by this program will be replaced free of charge. Consumers should use only batteries obtained from their computer manufacturer or from an authorized reseller.

Fujitsu Notebook Computer with Recalled Battery
Fujitsu Notebook Computer with Recalled Battery
Image: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Additional identifying details

These lithium-ion batteries were sold with, or sold separately to be used with, the following notebook computer models: Computer Manufacturer Computer Model Battery Model Fujitsu LifeBook: P1510, P1510D, P7120, P7120D, S7020, S7020D, C1320D, Q2010, T4210 CP229720-01, CP229725-01, CP234003-01, CP234019-01, CP255100-01, CP255108-01, CP267910-01, CP267915-01, CP283030-01, CP293420-01 Gateway Gateway: CX200, CX210, E100M, M250, M255, M280, M285, M465, M685, MP8708, NX260, NX510, NX560, NX860, NX100, MX1025, MX6918b, and MX1020j 916C4610F, 916C4720F, 916C4730F, 916C5010F, W230 Sony Sony VAIO: VGN-FE550G, VGN-FE570G, VGN-T240P, VGN-T250, VGN-T250P, VGN-T260P, VGN-T270P, VGN-T340P, VGN-T350, VGN-T350P, VGN-T360P, VGN-T370P VGP-BPS3A, VGP-BPS2B Toshiba Portege: M300, M400/M405, S100/S105 Qosmio: G35 Satellite: R10/R15 Tecra: A2, M3, M4, M5, M6, and S3 PA3191U-4BRS, PA3356U-2BRS, PA3475U-1BRS, PA3191U-5BRS, PA3356U-3BRS, PA3476U-1BRS The battery model can be found on the battery's label.

Why it was recalled

These lithium-ion batteries can overheat, posing a fire hazard to consumers.

Incidents and injuries

There have been 16 reports of notebook computer batteries overheating, causing minor property damage and two minor burns. All of these reported incidents and injuries have been associated with earlier recalls of notebook computer batteries containing these Sony cells. There have been no incidents involving batteries sold by the notebook manufacturers participating in this announcement.

Official remedy

Consumers should remove the affected batteries from notebook computers until they contact their computer manufacturer and receive further instructions. Batteries covered by this program will be replaced free of charge. Consumers should use only batteries obtained from their computer manufacturer or from an authorized reseller.

Product and sales details

Brand
Sony
Manufacturer
Sony Energy Devices Corp., of Japan
Recall number
07-011
Units
About 340,000 batteries (an additional 3,080,000 battery packs were sold worldwide)
Manufactured in
Japan, China, Taiwan, Malaysia
Sold at / sales period
Directly by Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. and through authorized distributors as part of a notebook computer. The computers sold for between $500 and $3000 and the batteries were also sold separately for between $75 and $200, during the following dates: Fujitsu - from June 2005 through October 2006. Gateway - from September 2005 through October 2006. Sony - from December 2004 through October 2006 Toshiba - from September 2004 through October 2006.

Rechargeable lithium-ion batteries containing Sony cells used in Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. notebook computers

CPSC product type: Adapter/Power Supply/Charger/Battery

Recall contact information

Customers should contact the manufacturer of their notebook computer to determine if their battery is covered by this program and to request a replacement battery. The contact information for the participating manufacturers is:- Fujitsu - (800) 8FUJITSU or www.computers.us.fujitsu.com/battery- Gateway - (800) 292-6813 or www.gateway.com/battery- Sony - (888) 476-6972 or http://esupport.sony.com/battery- Toshiba - (800) 457-7777 or www.bxinfo.toshiba.com

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

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