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HP recalls

5 official CPSC notices naming HP, 2006–2018, across home electronics, covering at least 266,100 units. The most recent: Lithium-ion batteries for HP notebook computers and mobile…, January 4, 2018.

HP recall model numbers

Type the model number from your HP product's label. Every model number named in a HP recall is listed below, grouped by notice.

30 model numbers

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HP battery charger recalls

3 notices where the recalled products are battery chargers.

All battery charger recalls

HP laptop battery recalls

2 notices where the recalled products are laptop batteries.

All laptop battery recalls

HP recalls at a glance

recall notices
5
units recalled, at least
266,100
incident reports
38
injury
1
brands
2

Totals add up the figures the notices state, counting a reannounced or restated recall once. A notice that gives no number adds nothing.

Product types
Battery chargers (3), Laptop batteries (2)
Hazards identified
Burn, Fire
Categories
Home Electronics
Latest notice
January 4, 2018
Earliest notice
April 20, 2006

What the HP recall notices say

Counted across all 5 notices on file as of October 31, 2026. Each line says how many notices it rests on.

Where they were sold

Best Buy (3), Walmart (2), Amazon (1), Costco (1), and Sam's Club (1) are the stores named most often in the 5 notices that say where HP products were sold. All 5 notices mention online sales.

What buyers paid

The 5 notices that give a price range from $50 to $4,000. Half of them name a price of $50 or less.

How long they were on sale

By the 5 notices that give sale dates, half the products were on sale for 2 years or less; the longest for 3.5 years. Half the recalls came within 2 years of the first sale; the other half reached products that had been on sale longer.

What the recalls offered

A replacement in all 3 notices that name a remedy.

The hazards that recur

Burn is named in all 5 notices (100%), against 14% of all CPSC notices on file. Then fire (5).

Incidents reported

All 5 notices that describe incidents report at least one; 1 reports injuries.

How the notices identify affected units

2 of the 5 notices list model numbers. They also name date codes or manufacture dates in 1. A matching model number is a reason to open the notice, not the last word.

Where the notices say the numbers are: “on the battery” (2 notices) and “at the top of the service label on the bottom of the notebook”.

Where they were made

China (5), in the 5 notices that name a manufacturing country.

HP recall phone numbers and websites

The recall contact each official notice gives, newest first. Contacts can change after a notice is published; the notice itself is the final word.

HP recall questions

How many HP recalls are there?

As of October 31, 2026, CPSC has published 5 recall notices naming HP consumer products between 2006 and 2018, covering at least 266,100 units.

Has HP had a recall in 2026?

No. As of October 31, 2026, CPSC has published no recall notice naming HP consumer products in 2026. The most recent was announced January 4, 2018 (CPSC 18-077).

What products has HP recalled?

Battery chargers (3) and laptop batteries (2).

What is the largest HP recall?

“HP Expands Recall of Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards” (CPSC 17-071), announced January 24, 2017: about 101,000 units.

How do I check if my HP product is recalled?

Find the model number on the product's rating label, then type it into the model-number lookup on this page. A match means the number appears in an official CPSC notice; open that notice to confirm any date codes or serial ranges it lists. No match is not proof that a product is safe. 2 of the 5 notices here list model numbers. They also name date codes or manufacture dates in 1. The place they name most often is “on the battery”.

How do I contact HP about a recall?

Each notice names its own recall contact; the contacts for every HP notice are listed on this page. For the most recent one, Lithium-ion batteries for HP notebook computers and mobile… (CPSC 18-077), call 888-202-4320 and go to www.HP.com/go/batteryprogram2018.

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