RecalledRecall 09-035Published

Sony Lithium-Ion Batteries used in Hewlett-Packard, Toshiba and Dell Notebook Computers

PC Notebook Computer Batteries Recalled Due to Fire and Burn Hazard

Hazard
FireBurn
Units
About 35,000 units
Incidents
19 reports
Remedy
See the notice

CPSC recall 09-035, announced October 30, 2008, covers Sony Lithium-Ion Batteries used in Hewlett-Packard, Toshiba and Dell Notebook Computers (about 35,000 units). These lithium-ion batteries can overheat, posing a fire and burn hazard to consumers. The notice cites 19 incident reports. Consumers should immediately remove the recalled battery from their notebook computer, and contact their computer manufacturer to determine if their battery is included in the recall and to request a free replacement battery. Recall contact: call (800) 889-2031 or (800) 457-7777, or go to www.hp.com/support/BatteryReplacement.

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What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Additional identifying details

The recalled batteries were included with, and sold separately for use in, the following notebook computer models: Computer Manufacturer Units Notebook Model Battery Model Hewlett-Packard About 32,000 HP Pavilion: dv1000, dv8000 and zd8000 Compaq Presario: v2000 and v2400 HP Compaq: nc6110, nc6120, nc6140, nc6220, nc6230, nx4800, nx4820, nx6110, nx6120, nx9600 Recalled batteries will have a bar code label starting with A0, L0, L1 or GC Toshiba About 3,000 Satellite: A70/A75, P30/P5, M30X/M35X, M50/M55 Tecra: A3, A5, S2 n/a Dell About 150 Latitude: 110L Inspiron: 1100, 1150, 5100, 5150, 5160 OU091 The battery model is located on the battery's label.

What to look for

Model numbers
21 listed. Yours must match one exactly.
Also in the notice
UPC codes. Compare these as well.
Where to look
the battery's label (the notice’s words)
When sold
September 2007 through October 2008
Price paid
$100 to $250

Why it was recalled

These lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.

Incidents and injuries

There have been 19 reports of the batteries overheating, including 17 reports of flames/fire (10 resulting in minor property damage). Two consumers experienced minor burns.

Official remedy

Consumers should immediately remove the recalled battery from their notebook computer, and contact their computer manufacturer to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from their computer manufacturer or an authorized reseller.

What to do now

  1. Check the label. Compare your model number with the 21 listed in this recall, then check the UPC codes the notice lists.
  2. Contact the firm. Call (800) 889-2031 or (800) 457-7777, or go to www.hp.com/support/BatteryReplacement.
  3. Read the official notice. The CPSC notice is the final word on which units are included and what to do.

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Product and sales details

Brand
Sony
Manufacturer
Sony Energy Devices Corporation, of Japan
Recall number
09-035
Units
About 35,000 batteries (an additional 65,000 batteries were sold worldwide)
Manufactured in
Japan
Sold at / sales period
Office supply stores, discount retailers, and various specialty retailers nationwide from September 2007 through October 2008 for between $100 and $250.

Lithium-Ion Batteries used in Hewlett-Packard, Toshiba and Dell Notebook Computers

CPSC product type: Adapter/Power Supply/Charger/Battery

This recall in context

Compared with the 124 battery charger recalls in this index, as of October 31, 2026.

Size
35,000 units: the 52nd-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
Hazards
Fire: named in 92 of 124 battery charger recalls, the most common hazard among them. Burn: named in 47 of 124 battery charger recalls.
Brand history
Sony is named in 14 CPSC notices in this index, from 2003 to 2017. This recall is the 9th. The one before: Sony Certain VAIO TZ-series Notebook Computers (08-392, Sep 2008). 9 of them are battery charger recalls.
Time on sale
14 months. Recalled the same month the notice says sales ended.

Recall contact information

For additional information, consumers should contact the manufacturer of their notebook computer: Hewlett-Packard Co. - http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday. Toshiba - http://www.bxinfo.toshiba.com or call (800) 457-7777 anytime. Dell - http://www.dellbatteryprogram.com or call toll-free (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

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