Model number check

C500

Is C500 recalled? Yes. Model number C500 is listed in CPSC recall 05-004: Delta Electronics AC adapters used with notebook personal computers, announced October 8, 2004. Hazard: fire and electric shock.

Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.

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Recall 05-004, published October 8, 2004

Delta Electronics AC adapters used with notebook personal computers

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

C500
Additional identifying details

The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer: - Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port. - Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station. - Precision: M40 The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.

Which products are included?

The recalled AC adapters were used with Dell Latitude™, Precision™, and Inspiron™ notebook-style personal computers. The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer: - Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port. - Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station. - Precision: M40 The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.

Confirm these details on the official CPSC notice

Why it was recalled

The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.

Official remedy

Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Dell will send consumers with recalled adapters a free replacement adapter.

What should I do if I have C500?

  1. Confirm the model number. Find the label and compare every letter and digit with C500.
  2. Contact the firm. Call (877)-293-1197, or go to www.delladapterprogram.com.
  3. Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Recall published
October 8, 2004
Units
About 990,000
Sold at / sales period
Dell's Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600.

Other model numbers in this recall

Delta Electronics recall history

Delta Electronics is named in 2 CPSC notices in this index, all in 2004. Recall 05-004 (Oct 2004), which lists C500, is the most recent of them.

One other Delta Electronics battery charger recall is in this index, with the model numbers it lists:

A model number missing from these lists is not proof that it is unaffected. Some notices identify products by description, date code, or UPC instead, and this index holds only CPSC notices.

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