CPSC recall 05-004, announced October 8, 2004, covers Delta Electronics AC adapters used with notebook personal computers (about 990,000 units). The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers. The notice cites 7 incident reports. Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Recall contact: call (877)-293-1197, or go to www.delladapterprogram.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer: - Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port. - Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station. - Precision: M40 The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.
Which products are included?
The recalled AC adapters were used with Dell Latitude™, Precision™, and Inspiron™ notebook-style personal computers. The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer: - Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port. - Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station. - Precision: M40 The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 11 listed. Yours must match one exactly.
- Where to look
a label on the bottom of the computer
(the notice’s words)- When sold
- September 1998 through February 2002
- Price paid
- $30 to $3,200
Why it was recalled
The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.
Incidents and injuries
Dell has received seven reports of incidents of adapters overheating, though no injuries have been reported.
Official remedy
Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Dell will send consumers with recalled adapters a free replacement adapter.
What to do now
- Check the label. Compare your model number with the 11 listed in this recall.
- Contact the firm. Call (877)-293-1197, or go to www.delladapterprogram.com.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Delta Electronics
- Manufacturer
- Delta Electronics Inc., of Taipei, Taiwan
- Product type
- Battery chargers, Laptop batteries
- Recall number
- 05-004
- Units
- About 990,000
- Manufactured in
- China, Thailand
- Sold at / sales period
- Dell's Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600.
- Importer
- Dell Inc., of Round Rock, Texas
AC adapters used with notebook personal computers
CPSC product type: Adapter/Power Supply/Charger/Battery
This recall in context
Compared with the 124 battery charger recalls in this index, as of October 31, 2026.
- Size
- 990,000 units: the 8th-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
- Hazards
- Fire: named in 92 of 124 battery charger recalls, the most common hazard among them. Electric shock: named in 29 of 124 battery charger recalls.
- Brand history
- Delta Electronics is named in 2 CPSC notices in this index, all in 2004. This recall is the most recent. The one before: Delta Electronics AC Power Adapters (04-208, Sep 2004). 2 of them are battery charger recalls.
- Time on sale
- About 4 years. Recalled 32 months after the last month of sales the notice gives.
Recall contact information
Consumer should call Dell at (877)-293-1197 between 9 a.m. and 6 p.m. CT Monday through Friday, log on to Dell's website at www.delladapterprogram.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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