Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer: - Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port. - Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station. - Precision: M40 The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.
Which products are included?
The recalled AC adapters were used with Dell Latitude™, Precision™, and Inspiron™ notebook-style personal computers. The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer: - Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port. - Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station. - Precision: M40 The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.
Confirm these details on the official CPSC noticeWhy it was recalled
The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.
Incidents and injuries
Dell has received seven reports of incidents of adapters overheating, though no injuries have been reported.
Official remedy
Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Dell will send consumers with recalled adapters a free replacement adapter.
Product and sales details
- Brand
- Delta Electronics
- Manufacturer
- Delta Electronics Inc., of Taipei, Taiwan
- Product type
- Battery chargers, Laptop batteries
- Recall number
- 05-004
- Units
- About 990,000
- Manufactured in
- China, Thailand
- Sold at / sales period
- Dell's Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600.
- Importer
- Dell Inc., of Round Rock, Texas
AC adapters used with notebook personal computers
CPSC product type: Adapter/Power Supply/Charger/Battery
Recall contact information
Consumer should call Dell at (877)-293-1197 between 9 a.m. and 6 p.m. CT Monday through Friday, log on to Dell's website at www.delladapterprogram.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.