RecalledRecall 98-014Published

Dell Latitude LM notebook computer AC adapters

AC Adapters for Latitude LM Computers and LM Port Replicators Recall

Units
Not stated
Incidents
None listed
Remedy
See the notice

CPSC recall 98-014, announced October 21, 1997, covers Dell Latitude LM notebook computer AC adapters. Hazard: Electrocution/Electric Shock.

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What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Which products are included?

Read the full CPSC product description and restrictions

AC Adapters for Latitude LM Computers and LM Port Replicators Recall NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE Originally issued October 21, 1997 Revised April 4, 2002 Release # 98-014 Company Phone Number: (800) 624-9896 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Mark Ross, (301) 504-7076 Note: Telephone number change. CPSC, Dell Announce Recall of AC Adapters for Latitude LM Notebook Computers and Latitude LM Port Replicators WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Dell Computer Corp., of Round Rock, Texas, is voluntarily recalling about 233,000 AC adapters supplied with its Latitude LM notebook computers and Latitude LM port replicators in the United States. Dell also is recalling these adapters throughout the world. The port replicator is a docking station used to connect the notebook computer to an external monitor and keyboard. The AC adapter's connector pins can break off from the adapter and remain in the power cord, posing a shock hazard. Dell has received 111 reports of the adapters' connector pins breaking off. No injuries have been reported. These black AC adapters come with the Dell Latitude LM notebook computers and port replicators. The adapters are 4 inches long by 2.25 inches wide and have one attached cord and one detachable power cord. The bottom of the adapter is labeled in part, "DELL...MADE IN TAIWAN." These adapter can be identified easily because the first eight digits of the "DP/N" bar code are "00097689" or "00099500." The "DP/N" bar code is on the bottom of the adapter. The only versions of the "00099500" adapters that are subject to this recall are those that have "A00, A01, A02, or A03" at the far right of the bar code. Dell's direct sales force, Internet ordering site and toll-free number sold the AC adapters with the Latitude LM notebook computers and port replicators from June 1996 to October 1997. The adapters also were sold separately for about $39. Consumers should stop using these AC adapters immediately and contact the company to receive a free replacement adapter and instructions for the safe use of the computer. To contact Dell, call (800) 624-9896 between 8:30 a.m. and 8 p.m. EDT Monday through Friday. Latitude notebook computers and port replicators are not included in this recall.

Confirm these details on the official CPSC notice

What to look for

Also in the notice
UPC codes. Compare these as well.
Where to look
the bottom of the adapter (the notice’s words)

Why it was recalled

Electrocution/Electric Shock

Official remedy

No separate remedy text is present in the API record. Follow the official CPSC notice.

What to do now

  1. Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
  2. Read the official notice. The CPSC notice is the final word on which units are included and what to do.

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Product and sales details

Brand
Dell
Manufacturer
Dell
Recall number
98-014
Manufactured in
Taiwan

Dell Latitude LM notebook computer AC adapters

CPSC product type: Adapter/Power Supply/Charger/Battery

Dell Latitude LM port replicator AC adapters

CPSC product type: Computer Equipment

This recall in context

Compared with the 124 battery charger recalls in this index, as of October 31, 2026.

Hazard
Electric shock: named in 29 of 124 battery charger recalls.
Brand history
Dell is named in 6 CPSC notices in this index, from 1997 to 2019. This recall is the earliest. 5 of them are battery charger recalls.

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