Recall #04-560 · Published July 1, 2004

Dell power adapters for notebook computers

CPSC, Dell Inc. Announce Recall of Power Adapters for Notebook Computers

CPSC published a recall notice for Dell power adapters for notebook computers from Dell on July 1, 2004. CPSC identifies this hazard: Using power cords not intended for these adapters can pose a shock hazard. The official remedy states: Free retrofit kits are provided by the manufacturer. These retrofit kits will prevent incorrect cables from being connected to the adapters. In the meantime, consumers should only use the power cables intended for these adapters.

Recalled power adapters for notebook computers
Recalled power adapters for notebook computers
Image: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Which products are included?

Sold as an option for Dell notebook computers including their Latitude D400, D500, D505, D600, D800, X300, and Inspiron 300M, 500M, 510M, 600M, I8500 and I8600. "Dell," "Dell P/N W1451" is printed on top of the adapters.

Confirm these details on the official CPSC notice

Why it was recalled

Using power cords not intended for these adapters can pose a shock hazard.

Incidents and injuries

None reported.

Official remedy

Free retrofit kits are provided by the manufacturer. These retrofit kits will prevent incorrect cables from being connected to the adapters. In the meantime, consumers should only use the power cables intended for these adapters.

Product and sales details

Brand
Dell
Manufacturer
Dell Inc., of Round Rock, Texas
Recall number
04-560
Units
About 28,000 units
Manufactured in
China
Sold at / sales period
Dell's Web site, through their mail order catalogs, and by phone order, from December 2003 through May 2004, between $90 and $110.

Dell power adapters for notebook computers

CPSC product type: Adapter/Power Supply/Charger/Battery

Recall contact information

Call Dell toll-free at (877) 293-1197 between 9:00 a.m. to 6:00 p.m. CT Monday through Friday to order free retrofit kits. Consumers also can write to the company at Dell Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682. Additional information can also be found on Dell's website at www.support.dell.com

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

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