Recall 19-189, published August 28, 2019
Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
KCES950HSSThe brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop.
Which products are included?
This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models. Model Numbers Radiant Model Numbers Begin With: KCES950HSS KCES950HBL KCES956HSS KCES956HBL WCE97US0HS WCE97US0HB WCE97US6HS WCE97US6HB JEC4430HS JEC4430HB JEC4536HS JEC4536HB JEC4424HB Downdraft Radiant Model Numbers Begin With: JED4430GB JED4536GB JED4430GS JED4536GS
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.
Official remedy
Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.
- Brand
- Whirlpool
- Recall published
- August 28, 2019
- Category
- Appliances
- Units
- About 26,300 (In addition about 2,800 units were sold in Canada and 128 units in Mexico)
- Sold at / sales period
- Lowe's, The Home Depot, Best Buy and other home improvement, home appliance and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500.
