CPSC recall 23-791, announced September 7, 2023, covers Whirlpool ADC brand 30 lb. capacity stacked commercial clothes dryers (about 2,500 units). The recalled clothes dryers can overheat and ignite the clothes load, posing a fire hazard. The notice cites 2 incident reports. Distributors, owners or laundry operators should immediately stop using the recalled models and contact Whirlpool for a free repair. Recall contact: call 844-943-0884, go to www.repair.whirlpoolcorp.com, or email mdl-sales@whirlpool.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves all ADC brand stacked commercial clothes dryers with a 30 lb. capacity and model number ADG-30X2R or ADG-30X2Ri.
Which products are included?
This recall involves all ADC brand stacked commercial clothes dryers with a 30 lb. capacity and model number ADG-30X2R or ADG-30X2Ri. Both models were sold in on-premise and coin-operated configurations for multi-unit housing, laundromats, and other facilities that use commercial laundry equipment. Logos and branding may appear differently depending on when the unit was manufactured. The model number for each unit is printed inside near the hinges of the upper door. The ADG-30X2R units were also sold in custom colors other than white to fit location branding.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled clothes dryers can overheat and ignite the clothes load, posing a fire hazard.
Incidents and injuries
The firm has received two reports of fuel overflow incidents, including one fire. No injuries have been reported.
Official remedy
Distributors, owners or laundry operators should immediately stop using the recalled models and contact Whirlpool for a free repair. Whirlpool is contacting known purchasers directly.
Product and sales details
- Brand
- Whirlpool
- Manufacturer
- Whirlpool Corporation, of Benton Harbor, Michigan
- Product type
- Clothes dryers
- Recall number
- 23-791
- Units
- About 2,500
- Manufactured in
- United States
- Sold at / sales period
- Direct from Whirlpool or through Authorized ADC distributors nationwide from April 2012 through February 2023 for about $11,800.
Recall contact information
Whirlpool Corporation toll-free at 844-943-0884 from 9 a.m. to 6 p.m. ET Monday through Friday or email at mdl-sales@whirlpool.com to schedule an on-site repair. This information can also be found at www.repair.whirlpoolcorp.com or at www.adclaundry.com and look for the "Recall Information" banner in the middle of the page.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
