CPSC recall 15-200, announced July 29, 2015, covers Whirlpool Jenn-Air Single, Double Wall Ovens and Combination Microwave/Wall Ovens (about 33,000 units). The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers. The notice cites 8 incident reports. Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair. Recall contact: call (877) 929-2029, or go to www.whirlpoolcorp.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F.
Which products are included?
This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have model numbers that begin with JJW2, JJW3, JMW2 or JMW3 and a serial number beginning with D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.
Confirm these details on the official CPSC noticeWhy it was recalled
The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.
Incidents and injuries
Whirlpool Corporation has received eight reports of incidents, including one report of second degree burn injuries to the arm and back.
Official remedy
Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.
Product and sales details
- Brand
- Whirlpool
- Manufacturer
- Whirlpool Corporation, of Benton Harbor, Mich.
- Product type
- Microwaves, Ranges & stoves, Wall ovens
- Recall number
- 15-200
- Units
- About 33,000 (in addition, 8,000 were sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- Sears, Pacific Sales and other stores nationwide, and by wholesalers, including Ferguson Enterprises, and homebuilders from March 2012 through June 2015 for between $2,500 and $5,000.
Jenn-Air Single, Double Wall Ovens and Combination Microwave/Wall Ovens
CPSC product type: Ranges and Ovens
Recall contact information
Whirlpool Corporation toll-free at (877) 929-2029 from 8 a.m. to 8 p.m. Monday through Friday or online at www.whirlpoolcorp.com and click on Product Recall for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
