CPSC recall 16-253, announced August 25, 2016, covers Whirlpool brand microwave hood combinations (about 15,200 units). Internal arcing during use can ignite an internal plastic component, posing a fire hazard. The notice cites 5 incident reports. Consumers should immediately stop using the recalled microwaves, unplug the units and contact Whirlpool for a free replacement product. Recall contact: call 800-990-6254, or go to repair.whirlpoolcorp.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves Whirlpool brand microwave hood combinations. The microwave ovens were sold in stainless steel, black and white. Model numbers and serial numbers are located on the inside of the unit, above the oven cavity on the left hand side. The following model and serial numbers are included in the recall: Model Numbers Serial Numbers WMH53520CS TR33500000 to TR34899999 WMH53520CW TR33500000 to TR34899999 WMH53520CB TR33500000 to TR34899999 WMH53520CE TR33500000 to TR34899999 WMH53520CH TR33500000 to TR34899999 WMH73521CS TR33500000 to TR34899999 WMH73521CW TR33500000 to TR34899999 WMH73521CB TR33500000 to TR34899999 WMH73521CE TR33500000 to TR34899999 WMH73521CH TR33500000 to TR34899999 A complete list of model and serial numbers included in this recall is posted on the firm's website at http://repair.whirlpoolcorp.com.
Confirm these details on the official CPSC noticeWhy it was recalled
Internal arcing during use can ignite an internal plastic component, posing a fire hazard.
Incidents and injuries
Whirlpool has received five reports of incidents, including one home fire, two fires involving the surrounding cabinets, one report of smoke, and one report of a burning odor.
Official remedy
Consumers should immediately stop using the recalled microwaves, unplug the units and contact Whirlpool for a free replacement product.
Product and sales details
- Brand
- Whirlpool
- Manufacturer
- Whirlpool Corporation, of Benton Harbor, Mich.
- Product type
- Microwaves
- Recall number
- 16-253
- Units
- About 15,200
- Manufactured in
- China
- Sold at / sales period
- Best Buy, HH Gregg, Lowes, Sears and other home improvement, home appliance and retail stores and by homebuilders nationwide from January 2014 through April 2016 for between $370 and $470.
Whirlpool brand microwave hood combinations
CPSC product type: Microwave Ovens
Recall contact information
Whirlpool Corporation at 800-990-6254 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at http://repair.whirlpoolcorp.com. Consumers can also visit www.whirlpool.com and click on "Product Recall" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
