CPSC recall 04-577, announced August 26, 2004, covers Whirlpool Freestanding ranges, double ovens, and oven-microwave combinations (24,500 units). All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair. Recall contact: call (866) 770-6751.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The recall involves Whirlpool and KitchenAid brand freestanding ranges, double ovens, and oven-microwave combination products with the following model and serial numbers: Brand Product Model Numbers Serial Number Range Whirlpool Oven-microwave combination GSC XR15 - XR25 Whirlpool Double wall oven RBD XR15 - XR25 KitchenAid Oven-microwave combination KEHC KEMC XR15 - XR25 KitchenAid Electric free standing range KERA2 KERI2 RR15 - RR25 The model and serial numbers are located on a label inside the door of the units.
Why it was recalled
All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers, if the appliance is not properly grounded.
Incidents and injuries
Whirlpool has received no reports of incidents. This recall is being conducted to prevent the possibility of injuries.
Official remedy
Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.
Product and sales details
- Brand
- Whirlpool
- Manufacturer
- Whirlpool Corp., of Benton Harbor, Mich.
- Product type
- Microwaves, Ranges & stoves
- Recall number
- 04-577
- Units
- 24,500
- Manufactured in
- United States
- Sold at / sales period
- Department, mass merchandise and appliance stores nationwide, as well as home builders, sold the recalled units, from April 2004 through July 2004. The Whirlpool Oven-Micro Combo sold for between $2200 and $2720, the Whirlpool Double Wall Oven for between $930 and $1350, the KitchenAid Oven-Micro Combo for between $2300 and $3740 and the KitchenAid Free Standing Range for between $850 and $1230.
Freestanding ranges, double ovens, and oven-microwave combinations
CPSC product type: Ovens/Stoves/Ranges/Microwaves
Recall contact information
Consumer should call Whirlpool toll-free at (866) 770-6751 between 8 a.m. and 9 p.m. ET Monday through Friday or between 8 a.m. and 4:30 p.m. ET on Saturday to schedule the free repair.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
