CPSC recall 02-018, announced October 16, 2001, covers Microwave-hood combinations sold under the Whirlpool®, KitchenAid® and Kenmore® brand names (about 1.8 million units). These units can overheat and catch fire. The notice cites 7 incident reports. Consumers with recalled microwave-hood combinations should immediately stop using them and disconnect the units by unplugging them. Recall contact: call (800) 785-8897, or go to www.whirlpool.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
These are microwave oven and exhaust fan hood combination units that are installed above ranges. They were sold under the Whirlpool®, KitchenAid® and Kenmore® brand names. They have serial numbers that begin with XC. Open the door to locate the serial and model numbers. Countertop microwaves are not included in this recall.
Confirm these details on the official CPSC noticeWhy it was recalled
These units can overheat and catch fire.
Incidents and injuries
Whirlpool has received seven reports of fires involving these microwave- hood combinations. These incidents have resulted in extensive property damage. No injuries have been reported.
Official remedy
Consumers with recalled microwave-hood combinations should immediately stop using them and disconnect the units by unplugging them. Consumers can call Whirlpool Corp. for a free repair.
Product and sales details
- Brand
- Whirlpool
- Manufacturer
- Whirlpool Corp., of Benton Harbor, Mich.
- Product type
- Microwaves, Ranges & stoves
- Recall number
- 02-018
- Units
- About 1.8 million
- Sold at / sales period
- Department, electronics, home and appliance stores, as well as builder and remodelers, sold the microwave-hood combinations nationwide, from January 1998 through September 2001, for between $249 and $749.
Microwave-hood combinations sold under the Whirlpool®, KitchenAid® and Kenmore® brand names
CPSC product type: Ovens/Stoves/Ranges/Microwaves
Recall contact information
Consumers can contact Whirlpool at (800) 785-8897 anytime. Consumers also can visit Whirlpool's website at www.whirlpool.com. Consumers should have the model and serial number of their unit available when they call or visit the website.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
