Model number check

JEC4424HB

This model number appears in one official CPSC recall notice for household products. Latest recall published August 28, 2019.

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Recall #19-189 · Published August 28, 2019

Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls

CPSC published a recall notice for Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls from Whirlpool on August 28, 2019. CPSC identifies this hazard: The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards. The official remedy states: Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.

Why it was recalled

The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.

Official remedy

Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.

Remedy type: Replace

Recall published
August 28, 2019
Units
About 26,300 (In addition about 2,800 units were sold in Canada and 128 units in Mexico)
Sold at / sales period
Lowe's, The Home Depot, Best Buy and other home improvement, home appliance and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500.