Slide-in Electric Ranges recall 24-335

What to check on the product label

Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.

Affected model numbers

NE58K9430SS/AANE58N9430SG/AANE58R9431SG/AANE58R9431SS/AANE58R9431ST/AANE58F9500SS/AANE58K9500SG/AANE58F9710WS/AANE58K9850WS/AANE58K9850WG/AANE58K9852WG/AANE58H9950WS/AANE58R9311SS/AANE63T8111SG/AANE63T8111SS/AANE63T8311SG/AANE63T8311SS/AANE63BG8315SSAANE63CB831512AANE63BB851112AANE63T8511SG/AANE63T8511SS/AANE63T8511ST/AANE63A8711QN/AANE63BB871112AANE63T8711SG/AANE63T8711SS/AANE63T8711ST/AANE63T8751SG/AANE63T8751SS/AA

Additional identifying details

The model number is located on the ranges on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven.

Why it was recalled

Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.

Incidents and injuries

Samsung has received over 300 reports of unintentional activation of the front-mounted knobs by humans or pets since 2013. These ranges have been involved in approximately 250 fires. At least 18 fires caused extensive property damage. Approximately 40 injuries have been reported, eight of which required medical attention, and there have been reports of seven fires involving pet deaths.

Official remedy

Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use. Consumers with Wi-Fi enabled ranges can enable the "Cooktop On" notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.

Remedy type: Repair

Product and sales details

Brand: Slide-in
Manufacturer: Samsung Electronics America Inc., of Ridgefield Park, N.J.
Recall number: 24-335
Units: About 1,120,905
Manufactured in: Thailand
Sold at / sales period: Best Buy, Costco, The Home Depot, Lowe's and other appliance stores nationwide, and online at Samsung.com. Depending upon the model, the ranges were sold from May 2013 through August 2024 for between $1,250 and $3,050.