Model number check

NE58K9500SG/AA

Is NE58K9500SG/AA recalled? Yes. Model number NE58K9500SG/AA is listed in CPSC recall 24-335: Samsung Slide-in Electric Ranges, announced August 8, 2024. Hazard: fire. Remedy: repair.

Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.

Recall 24-335, published August 8, 2024

Samsung Slide-in Electric Ranges

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

NE58K9500SG/AA
Additional identifying details

The model number is located on the ranges on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven.

Which products are included?

This recall involves Samsung Electric Slide-In Ranges with the model numbers below. The model number is located on the ranges on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven. Recalled Model Numbers NE58K9430SS/AA NE58N9430SG/AA NE58R9431SG/AA NE58R9431SS/AA NE58R9431ST/AA NE58F9500SS/AA NE58K9500SG/AA NE58F9710WS/AA NE58K9850WS/AA NE58K9850WG/AA NE58K9852WG/AA NE58H9950WS/AA NE58R9311SS/AA NE63T8111SG/AA NE63T8111SS/AA NE63T8311SG/AA NE63T8311SS/AA NE63BG8315SSAA NE63CB831512AA NE63BB851112AA NE63T8511SG/AA NE63T8511SS/AA NE63T8511ST/AA NE63A8711QN/AA NE63BB871112AA NE63T8711SG/AA NE63T8711SS/AA NE63T8711ST/AA NE63T8751SG/AA NE63T8751SS/AA

Confirm these details on the official CPSC notice

Why it was recalled

Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.

Official remedy

Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use. Consumers with Wi-Fi enabled ranges can enable the "Cooktop On" notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.

Remedy type: Repair

Brand
Samsung
Recall published
August 8, 2024
Category
Appliances
Units
About 1,120,905
Sold at / sales period
Best Buy, Costco, The Home Depot, Lowe's and other appliance stores nationwide, and online at Samsung.com. Depending upon the model, the ranges were sold from May 2013 through August 2024 for between $1,250 and $3,050.

Related recalls

Selected by shared brand or consumer-product category.