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NE63T8711SS/AA

This model number appears in one official CPSC recall notice for household products. Latest recall published August 8, 2024.

Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.

Recall #24-335 · Published August 8, 2024

Slide-in Electric Ranges

CPSC published a recall notice for Slide-in Electric Ranges from Slide-in on August 8, 2024. CPSC identifies this hazard: Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard. The official remedy states: Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use. Consumers with Wi-Fi enabled ranges can enable the "Cooktop On" notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.

Why it was recalled

Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.

Official remedy

Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use. Consumers with Wi-Fi enabled ranges can enable the "Cooktop On" notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.

Remedy type: Repair

Brand
Slide-in
Recall published
August 8, 2024
Units
About 1,120,905
Sold at / sales period
Best Buy, Costco, The Home Depot, Lowe's and other appliance stores nationwide, and online at Samsung.com. Depending upon the model, the ranges were sold from May 2013 through August 2024 for between $1,250 and $3,050.

Other model numbers in this recall

NE58K9430SS/AANE58N9430SG/AANE58R9431SG/AANE58R9431SS/AANE58R9431ST/AANE58F9500SS/AANE58K9500SG/AANE58F9710WS/AANE58K9850WS/AANE58K9850WG/AANE58K9852WG/AANE58H9950WS/AANE58R9311SS/AANE63T8111SG/AANE63T8111SS/AANE63T8311SG/AANE63T8311SS/AANE63BG8315SSAANE63CB831512AANE63BB851112AANE63T8511SG/AANE63T8511SS/AANE63T8511ST/AANE63A8711QN/AANE63BB871112AANE63T8711SG/AANE63T8711ST/AANE63T8751SG/AANE63T8751SS/AA
View official CPSC notice Full recall details