CPSC recall 24-287, announced June 27, 2024, covers Shenzhen Baseus Technology Baseus Magnetic Wireless Charging Power Banks (about 132,000 units). The lithium-ion battery in the power banks can overheat, posing a fire hazard. The notice cites 171 incident reports and 13 injuries. Consumers should immediately stop using the recalled Baseus power bank models, and contact Baseus for a full refund with proof of purchase, or a $36 cash refund without proof of purchase. Recall contact: call 855-215-5824, go to baseuspowerbankrecall.expertinquiry.com, or email care@baseus.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number is displayed on the magnetic side of the device, and "20W" is displayed on the non-magnetic side.
Which products are included?
This recall involves Baseus power banks with model numbers PPCXM06 and PPCXW06. Both PPCXM06 and PPCXW06 were offered in white, black, light blue, and light pink colors. Both models have a magnetic side that attaches to mobile phones with magnetic charging functionality. The model number is displayed on the magnetic side of the device, and "20W" is displayed on the non-magnetic side. Model PPCXM06 measures about 4 in. x 2-½ in. x 0.64 in., and model PPCXW06 measures about 4 in. x 2-½ in. x ½ in. Only power banks with model numbers PPCXM06 and PPCXW06 are part of this recall. Some power banks were listed on Amazon under the model number PPXCW06.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 3 listed, all starting with
PP. Yours must match one exactly. - When sold
- April 2022 through April 2024
- Where sold
- Amazon, among the sellers the notice names
- Price paid
- $18 to $55
Why it was recalled
The lithium-ion battery in the power banks can overheat, posing a fire hazard.
Incidents and injuries
Baseus has received 171 reports of incidents, including 132 reports of bulging or swelling batteries and 39 reports of fires, resulting in 13 burn injuries and about $20,000 in property damage.
Official remedy
Consumers should immediately stop using the recalled Baseus power bank models, and contact Baseus for a full refund with proof of purchase, or a $36 cash refund without proof of purchase. Consumers will need to submit a photo of the recalled power bank showing the model number to the firm's recall registration page. Consumers without an order number will need to submit a photo of the power bank with their name and the date written in permanent marker. Baseus and Amazon are notifying all known purchasers directly. Consumers should dispose of the battery in accordance with local and state regulations.
What to do now
- Check the label. Compare your model number with the 3 listed in this recall.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 855-215-5824, go to baseuspowerbankrecall.expertinquiry.com, or email care@baseus.com.
- Get the remedy. This recall offers a refund.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Product type
- Power banks
- Recall number
- 24-287
- Units
- About 132,000
- Manufactured in
- China
- Sold at / sales period
- Online at Amazon.com, AliExpress.com and Baseus.com from April 2022 through April 2024 for between $18 and $55.
- Importer
- Shenzhen Baseus Technology Co. Ltd., of China
This recall in context
Compared with the 34 power bank recalls in this index, as of October 31, 2026.
- Size
- 132,000 units: the 9th-largest of 34 power bank recalls that state a unit count. The median is 20,440 units.
- Hazard
- Fire: named in 33 of 34 power bank recalls, the most common hazard among them.
- Remedy
- Refund: offered in 19 of 34 power bank recalls, the most common remedy.
- Brand history
- Shenzhen Baseus Technology is named in 2 CPSC notices in this index, from 2024 to 2025. This recall is the earliest. 2 of them are power bank recalls.
- Time on sale
- About 2 years. Recalled 2 months after the last month of sales the notice gives.
Recall contact information
Baseus toll-free at 855-215-5824 from 8 a.m. to 5 p.m. ET, Monday through Friday, email at care@baseus.com, online at https://baseuspowerbankrecall.expertinquiry.com, or www.baseus.com and click on "Product Recall Information" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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