Recall 24-344, published August 15, 2024
IKEA VARMFRONT Power Banks
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
E2038The model number is listed at the top of the back side of the power banks, and date code is printed on the bottom of the back side of the power banks.
Which products are included?
This recall involves two IKEA VARMFRONT Power Banks with model numbers E2037 and E2038. The power banks are blue in color. Model E2037 has one USB-A port, one USB-C port, measures about four inches long and two inches wide, and has one of the following date codes (YYWW): 2318, 2319, 2322. Model E2038 has two USB-A ports, one USB-C port, measures about four inches long and three inches wide, and has one of the following date codes (YYWW): 2313, 2316, 2318, 2319. The model number is listed at the top of the back side of the power banks, and date code is printed on the bottom of the back side of the power banks.
Confirm these details on the official CPSC noticeWhy it was recalled
The power banks can overheat, posing a fire hazard.
Official remedy
Consumers should immediately stop using the recalled banks and return them to any IKEA store for a free replacement product or for a full refund. If you are unable to return it to a store, contact IKEA for instructions on how to dispose of the VARMFRONT Power Bank to receive a full refund. Proof of purchase (receipt) is not required to receive a full refund.
What should I do if I have E2038?
- Confirm the model number. Find the label and compare every letter and digit with E2038, then check the date codes the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 888-966-4532, or go to www.ikea.com/us/en/customer-service/product-support/recalls.
- Get the remedy. This recall offers a refund or a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- IKEA
- Recall published
- August 15, 2024
- Category
- Home Electronics
- Units
- About 1,600 (In addition, about 1,690 were sold in Canada)
- Sold at / sales period
- IKEA stores nationwide and online at www.IKEA.com from July 2023 through March 2024 through between $17 and $30.
