Recall 25-011, published October 17, 2024
Anker Power Banks
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
A1647Check the product label for these CPSC-listed model numbers: A1642, A1647, A1652.
Which products are included?
This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion battery in the power banks can overheat, posing fire and burn hazards.
Official remedy
Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state regulations.
What should I do if I have A1647?
- Confirm the model number. Find the label and compare every letter and digit with A1647.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 800-988-7973, go to support.anker.com/s/emailcontactus, or email support@anker.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- Anker Innovations
- Recall published
- October 17, 2024
- Category
- Home Electronics
- Units
- About 2,100
- Sold at / sales period
- Best Buy, Target, NEXT TRADING SAS, C2 Wireless and K Spider Inc. stores nationwide, and online at Amazon.com, ebay.com, AAliExpress.com, and Walmart.com, from January 2024 through July 2024 for between $40 and $60.
