Recall 24-271, published June 20, 2024
myCharge POWER HUB All-In-One 10,000mAh portable chargers
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
AO10FK-AThe model number is printed on the back.
Which products are included?
This recall involves myCharge POWER HUB All-In-One 10,000mAh portable chargers with model numbers AO10FK-A, AO10FK-B, and AO10FK-C. The portable chargers are black and include two attached cables for charging portable electronic devices, and retractable wall prongs to recharge the power bank. "myCharge" is printed on the front surface along the long edge. The model number is printed on the back. The recalled portable chargers have a date code printed on the outer surface of the wall prong. Date codes are a 4-digit number in the WWYY format, where WW is the sequential week of the year and YY is the last two digits of the manufacturing year. Date codes included in this recall end with 21 or 22, or are one of the following four date codes ending in 23: 0123, 0923, 1523, or 1723.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled portable chargers can overheat while charging, posing fire and burn hazards.
Official remedy
Consumers should immediately stop using the recalled portable chargers, and contact myCharge for a free replacement portable charger.
What should I do if I have AO10FK-A?
- Confirm the model number. Find the label and compare every letter and digit with AO10FK-A, then check the date codes the notice lists.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 888-251-2026, go to mycharge.com/pages/power-hub-all-in-one-recall, or email compliance@mycharge.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- RFA Brands LLC, d/b/a myCharge
- Recall published
- June 20, 2024
- Category
- Home Electronics
- Units
- About 567,000
- Sold at / sales period
- Exclusively at Costco stores nationwide and online at Costco.com from January 2022 through November 2023 for about $40.
