CPSC recall 24-146, announced March 7, 2024, covers Anker Innovations EverFrost Battery Powered Coolers (about 5,480 units). The lithium-ion batteries in the Anker EverFrost Coolers can overheat, posing a fire hazard. The notice cites 5 incident reports. Consumers should immediately stop using the recalled coolers, and contact Anker for a free replacement lithium-ion battery pack. Recall contact: call 800-988-7973, go to support.anker.com/s/emailcontactus, or email support@anker.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number is printed on the outer surface on the bottom of the cooler.
Which products are included?
This recall involves the lithium-ion battery packs in Anker EverFrost Coolers. The coolers are intended for use in outdoor camping, travel and fishing for cooling and freezing food or medicine. They are dark gray with wheels and a drop-down rolling handle. There is a blue charging port for charging by alternative power sources, such as plug-in or solar, on one end of the cooler. The name "Anker EverFrost" appears on the side in silver and blue. The model number is printed on the outer surface on the bottom of the cooler. The following model numbers are included in this recall: Product Model # Size Anker Detachable Battery pack for Powered Cooler A17B0 Not Applicable Anker EverFrost Powered Coolers 30 A17A0 33 Liter Anker EverFrost Powered Coolers 40 A17A1 43 Liters Anker EverFrost Powered Coolers 50 A17A2 53 Liters
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion batteries in the Anker EverFrost Coolers can overheat, posing a fire hazard.
Incidents and injuries
The firm has received five reports of overheating, smoke and/or fire. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled coolers, and contact Anker for a free replacement lithium-ion battery pack. Visit https://www.anker.com/anker-solix/cooler-battery-recall-pps to file a claim, and for instructions on how to replace the battery pack. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws, and not in the trash.
Product and sales details
- Brand
- Anker Innovations
- Manufacturer
- Anker Innovations Limited, of Hong Kong
- Recall number
- 24-146
- Units
- About 5,480 (In addition, about 160 in Canada)
- Manufactured in
- China
- Sold at / sales period
- Best Buy, TD Synnex and other stores nationwide and online at kickstarter.com from May 2023 through September 2023 for between $250 and $950.
Recall contact information
Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/anker-solix/cooler-battery-recall-pps for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
