Model number check

A1263

Is A1263 recalled? Yes. Model number A1263 is listed in CPSC recall 25-338: Anker PowerCore 10000 power banks (model A1263 only), announced June 12, 2025. Hazard: fire and burn. Remedy: replacement.

Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.

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Recall 25-338, published June 12, 2025

Anker PowerCore 10000 power banks (model A1263 only)

Recalled Anker A1263 power bank
Recalled Anker A1263 power bankPhoto: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

A1263
Additional identifying details

This recall involves Anker PowerCore 10000 power banks with model number A1263.

Which products are included?

Read the full CPSC product description and restrictions

This recall involves Anker PowerCore 10000 power banks with model number A1263. The brand name "Anker" is engraved on the front of the product. The model number "A1263" and serial number "SN" are printed on the bottom. Only model number A1263 power banks sold in the U.S. with qualifying serial numbers are included in the recall. Consumers should check their serial number at https://www.anker.com/product-recalls to determine whether their power bank is included in the recall. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

Confirm these details on the official CPSC notice

Why it was recalled

The lithium-ion battery in the power bank can overheat, posing fire and burn hazards to consumers.

Official remedy

Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. To receive a replacement, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word "recalled" written on the power bank in permanent marker. A purchase receipt will be requested but will not be required to participate in the recall. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a replacement.

Remedy type: Replace

What should I do if I have A1263?

  1. Confirm the model number. Find the label and compare every letter and digit with A1263, then check the serial numbers the notice lists.
  2. Stop using it. The notice says to stop using recalled units immediately.
  3. Contact the firm. Call 800-988-7973, go to support.anker.com/s/emailcontactus, or email support@anker.com.
  4. Get the remedy. This recall offers a replacement. The notice says the remedy is free.
  5. Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Recall published
June 12, 2025
Units
About 1,158,000
Sold at / sales period
Online at Anker, Amazon, Newegg and Ebay from June 2016 through December 2022 for about $27.

Anker Innovations recall history

Anker Innovations is named in 4 CPSC notices in this index, from 2024 to 2025. Recall 25-338 (Jun 2025), which lists A1263, is the most recent of them.

One other Anker Innovations power bank recall is in this index, with the model numbers it lists:

A model number missing from these lists is not proof that it is unaffected. Some notices identify products by description, date code, or UPC instead, and this index holds only CPSC notices.

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