CPSC recall 22-135, announced May 19, 2022, covers DGL Group Hover-1 Superfly Hoverboards (about 93,000 units). A software malfunction in the electrical system can continue to provide assistance to the motor, causing continued momentum, when the rider is not actively controlling the hoverboard, posing fall and injury hazards. The notice cites 29 incident reports and 4 injuries. Consumers should immediately stop using the recalled hoverboards and contact DGL Group for instructions on how to ship affected units to an authorized repair shop free of charge. Recall contact: call 888-556-8426, or go to www.hover-1.com/pages/important-safety-information.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Recalled hoverboards have a serial number on the bottom of the hoverboard beginning with SPFY-BLK-GO-2008, SPFY-BLK-GO-2009 or SPFY-BLK-GO-2010.
Which products are included?
This recall involves model year 2020 Hover-1 Superfly Hoverboards model H1-SPFY. They were sold in black only with blue LED lights on the hoverboard deck near the foot pads. Hover-1 is written on the front of the hoverboard. Recalled hoverboards have a serial number on the bottom of the hoverboard beginning with SPFY-BLK-GO-2008, SPFY-BLK-GO-2009 or SPFY-BLK-GO-2010. A warning label can be found on the bottom of the hoverboard next to the serial number. The warning label, at the bottom right, states "H1-SPFY."
Confirm these details on the official CPSC noticeWhy it was recalled
A software malfunction in the electrical system can continue to provide assistance to the motor, causing continued momentum, when the rider is not actively controlling the hoverboard, posing fall and injury hazards.
Incidents and injuries
The firm has received 29 reports of a software issue that caused the hoverboard to provide continued assistance when the rider was not actively controlling the hoverboard. Four minor injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled hoverboards and contact DGL Group for instructions on how to ship affected units to an authorized repair shop free of charge.
Product and sales details
- Brand
- DGL Group
- Product type
- Scooters & hoverboards
- Recall number
- 22-135
- Units
- About 93,000
- Manufactured in
- China
- Sold at / sales period
- Best Buy stores nationwide and at Bestbuy.com from October 2020 through October 2021 for about $200.
- Importer
- DGL Group LTD., of Edison, New Jersey
Recall contact information
DGL toll-free at 888-556-8426 from 9 a.m. to 5 p.m. ET Monday through Friday, online at https://www.hover-1.com/pages/important-safety-information or www.dglusa.com and click on "Safety Recall" to submit a repair request.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
