Model number check
HOVER-1
Is HOVER-1 recalled? Yes. Model number HOVER-1 is listed in 2 CPSC recalls: 24-065 (DGL Group Hover-1 Helix hoverboards (Camouflage and Galaxy colors only), December 21, 2023) and 22-135 (DGL Group Hover-1 Superfly Hoverboards, May 19, 2022).
Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.
Recall 24-065, published December 21, 2023
What to check on the product label
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
HOVER-1
Additional identifying detailsThe recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board.
Which products are included?
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.
Confirm these details on the official CPSC noticeThe recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
Remedy type: Replace
- Recall published
- December 21, 2023
- Units
- About 25,000
- Sold at / sales period
- Online at www.walmart.com and www.amazon.com from September 2020 through December 2021 for between about $170 and $200.
Recall 22-135, published May 19, 2022
What to check on the product label
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
HOVER-1
Additional identifying detailsRecalled hoverboards have a serial number on the bottom of the hoverboard beginning with SPFY-BLK-GO-2008, SPFY-BLK-GO-2009 or SPFY-BLK-GO-2010.
Which products are included?
This recall involves model year 2020 Hover-1 Superfly Hoverboards model H1-SPFY. They were sold in black only with blue LED lights on the hoverboard deck near the foot pads. Hover-1 is written on the front of the hoverboard. Recalled hoverboards have a serial number on the bottom of the hoverboard beginning with SPFY-BLK-GO-2008, SPFY-BLK-GO-2009 or SPFY-BLK-GO-2010. A warning label can be found on the bottom of the hoverboard next to the serial number. The warning label, at the bottom right, states "H1-SPFY."
Confirm these details on the official CPSC noticeA software malfunction in the electrical system can continue to provide assistance to the motor, causing continued momentum, when the rider is not actively controlling the hoverboard, posing fall and injury hazards.
Consumers should immediately stop using the recalled hoverboards and contact DGL Group for instructions on how to ship affected units to an authorized repair shop free of charge.
Remedy type: Repair
- Recall published
- May 19, 2022
- Units
- About 93,000
- Sold at / sales period
- Best Buy stores nationwide and at Bestbuy.com from October 2020 through October 2021 for about $200.
Other model numbers in this recall
