CPSC recall 24-321, announced July 25, 2024, covers DGL Group Hover-1 Dynamo E-scooters (about 4,200 units). The e-scooter's brakes can fail, posing a risk of serious injury and crash hazard. The notice cites 22 incident reports and 7 injuries. Consumers should stop using the recalled e-scooters immediately and contact DGL Group for instructions on how to receive a full refund. Recall contact: call 844-451-7300, or go to www.hover-1.com/pages/dynamo_recall.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Only scooters with the letters "WY" as the seventh and eighth letter in the serial number are included in this recall.
Which products are included?
This recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters "WY" as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kick stand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem.
Confirm these details on the official CPSC noticeWhy it was recalled
The e-scooter's brakes can fail, posing a risk of serious injury and crash hazard.
Incidents and injuries
DGL Group has received 22 reports of the e-scooter's brakes failing, which resulted in seven injuries, including abrasions, contusions, a dislocated shoulder, fractured teeth, lacerations and strains.
Official remedy
Consumers should stop using the recalled e-scooters immediately and contact DGL Group for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their e-scooter's serial number and severed motor cable.
Product and sales details
- Brand
- DGL Group
- Product type
- Scooters & hoverboards
- Recall number
- 24-321
- Units
- About 4,200
- Manufactured in
- China
- Sold at / sales period
- Online at Walmart.com from November 2021 through July 2022 for about $200.
- Importer
- DGL Group Ltd., of Edison, New Jersey
Recall contact information
DGL Group toll-free at 844-451-7300 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at www.hover-1.com/pages/dynamo_recall or www.hover-1.com and click on "Important Recall Information" at the top of the page.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
