CPSC recall 22-147, announced June 2, 2022, covers Backcountry Access Tracker4 Avalanche Transceivers (about 9,000 units). The toggle switch can separate from the transceiver, and prevent the transceiver from switching to search mode, making it difficult to locate a skier in an avalanche, which can result in severe bodily harm or death if a skier is buried under snow. The notice cites 14 incident reports. Consumers should immediately stop using the recalled Tracker4 Avalanche Transceiver and contact Backcountry Access to receive a prepaid shipping label to return the recalled transceiver for a free replacement transceiver. Recall contact: call 800-670-8735, go to www.backcountryaccess.com/en-us/support/t4-update-form, or email bcatracker4@backcountryaccess.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The serial number for a transceiver is located inside the battery compartment after removing the top AAA battery.
Which products are included?
This recall involves the Backcountry Access Tracker4 Avalanche Transceiver sold in yellow and black. The transceiver has a digital screen on the front and is about five inches long and three inches wide. "BCA" and the model name "Tracker4" are printed on the front of the unit. The serial number for a transceiver is located inside the battery compartment after removing the top AAA battery. Only the transceivers with serial numbers beginning with 21H05 or 21H06 are affected by this recall.
Confirm these details on the official CPSC noticeWhy it was recalled
The toggle switch can separate from the transceiver, and prevent the transceiver from switching to search mode, making it difficult to locate a skier in an avalanche, which can result in severe bodily harm or death if a skier is buried under snow.
Incidents and injuries
Elevate Outdoor Collective has received 14 reports of broken toggle switches. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled Tracker4 Avalanche Transceiver and contact Backcountry Access to receive a prepaid shipping label to return the recalled transceiver for a free replacement transceiver.
Product and sales details
- Brand
- Backcountry Access
- Manufacturer
- Backcountry Access, Inc.
- Recall number
- 22-147
- Units
- About 9,000 (In addition, about 450 were sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- REI, Evo, Cripple Creek Backcountry and other specialty stores nationwide and online at amazon.com, backcountry.com, snowbigdeal.com, jagaloon.com and specialty websites from July 2021 through February 2022 for about $390.
- Distributor
- K2 Sports LLC d/b/a Elevate Outdoor Collective, of Seattle, Wash
Recall contact information
Backcountry Access at 800-670-8735 from 7 a.m. to 5 p.m. PT Monday through Friday email at bcatracker4@backcountryaccess.com or online at www.backcountryaccess.com/en-us/support/t4-update-form or at www.backcountryaccess.com and click on "BCA TRACKER4 SAFETY RECALL NOTICE" at the bottom of the page to determine if theTracker4 transceiver is part of this recall and for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
