Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The model number, MP3750, is printed on a label on the back.
Which products are included?
The myPower ALL Plus External Laptop Battery is a universal rechargeable battery used to power laptop computers, MP3 players, mobile phones, DVD players and other portable devices. It is black with "Tekkeon" printed on the front. The model number, MP3750, is printed on a label on the back.
Confirm these details on the official CPSC noticeWhy it was recalled
The battery cell can short-circuit and overheat, posing a fire hazard to consumers.
Incidents and injuries
Tekkeon has received one report of an overheating battery that resulted in minor damage to nearby furnishings. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled batteries and contact Tekkeon for a free replacement battery. The company is contacting all known purchasers.
Product and sales details
- Brand
- Tekkeon
- Manufacturer
- Tekkeon Inc. of Tustin, Calif.
- Product type
- Battery chargers, Laptop batteries
- Recall number
- 10-744
- Units
- About 500
- Manufactured in
- China
- Sold at / sales period
- Amazon.com and other online retailers from September 2009 through December 2009 for about $180.
External laptop battery
CPSC product type: Adapter/Power Supply/Charger/Battery
Recall contact information
For more information, contact Tekkeon toll-free at (888) 787-5888, or visit the firm's website at http://www.tekkeon.com/recall
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.