Model number check

K12-800

Is K12-800 recalled? Yes. Model number K12-800 is listed in CPSC recall 10-283: Power Adapters for heated pet beds, announced June 29, 2010. Hazard: fire and burn.

Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.

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Recall 10-283, published June 29, 2010

Power Adapters for heated pet beds

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

K12-800
Additional identifying details

Check the product label for these CPSC-listed model numbers: K12-800.

Which products are included?

This recall involves the Class 2 Transformers that were sold with PetSafe Heated Wellness Sleepers. The power adapters are identified by the markings "PLUG IN CLASS 2 TRANSFORMER," "MODEL NO: K12-800" and have a spring coil covering the length of the electrical wire that goes from the sleeper. Power adapters without spring coils are not affected by this recall.

Confirm these details on the official CPSC notice

Why it was recalled

When the metal connector is removed from the bed, it can cause arcing between the coil spring and the connector, posing a fire and burn hazard to consumers.

Official remedy

Consumers should immediately stop using the recalled power adapter and contact the firm to receive a free replacement adapter.

What should I do if I have K12-800?

  1. Confirm the model number. Find the label and compare every letter and digit with K12-800.
  2. Stop using it. The notice says to stop using recalled units immediately.
  3. Contact the firm. Call (800) 732-2677, or go to www.petsafe.net.
  4. Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Brand
Radio Systems Corporation of, Knoxville, Tenn.
Recall published
June 29, 2010
Units
About 20,000
Sold at / sales period
Pet specialty stores, catalog and online retailers nationwide from September 2006 through April 2010 for between $70 and $110.

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