CPSC recall 10-283, announced June 29, 2010, covers Power Adapters for heated pet beds (about 20,000 units). When the metal connector is removed from the bed, it can cause arcing between the coil spring and the connector, posing a fire and burn hazard to consumers. The notice cites 3 incident reports. Consumers should immediately stop using the recalled power adapter and contact the firm to receive a free replacement adapter. Recall contact: call (800) 732-2677, or go to www.petsafe.net.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Check the product label for these CPSC-listed model numbers: K12-800.
Which products are included?
This recall involves the Class 2 Transformers that were sold with PetSafe Heated Wellness Sleepers. The power adapters are identified by the markings "PLUG IN CLASS 2 TRANSFORMER," "MODEL NO: K12-800" and have a spring coil covering the length of the electrical wire that goes from the sleeper. Power adapters without spring coils are not affected by this recall.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- One listed. Yours must match it exactly.
- When sold
- September 2006 through April 2010
- Price paid
- $70 to $110
Why it was recalled
When the metal connector is removed from the bed, it can cause arcing between the coil spring and the connector, posing a fire and burn hazard to consumers.
Incidents and injuries
The firm has received three reports of connectors melting. No injuries or fires have been reported.
Official remedy
Consumers should immediately stop using the recalled power adapter and contact the firm to receive a free replacement adapter.
What to do now
- Check the label. Compare your model number with the one listed in this recall.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (800) 732-2677, or go to www.petsafe.net.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Radio Systems Corporation of, Knoxville, Tenn.
- Product type
- Battery chargers, Beds
- Recall number
- 10-283
- Units
- About 20,000
- Manufactured in
- China
- Sold at / sales period
- Pet specialty stores, catalog and online retailers nationwide from September 2006 through April 2010 for between $70 and $110.
- Importer
- Radio Systems Corporation of, Knoxville, Tenn.
Power Adapters for heated pet beds
CPSC product type: Adapter/Power Supply/Charger/Battery
This recall in context
Compared with the 124 battery charger recalls in this index, as of October 31, 2026.
- Size
- 20,000 units: the 63rd-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
- Hazards
- Fire: named in 92 of 124 battery charger recalls, the most common hazard among them. Burn: named in 47 of 124 battery charger recalls.
- Time on sale
- About 4 years. Recalled 2 months after the last month of sales the notice gives.
Recall contact information
For additional information, contact Radio Systems Corporation at (800) 732-2677 between 8 a.m. and 8 p.m. ET Monday through Friday and Saturday between 9 a.m. and 5 p.m. or visit the firm's website at www.petsafe.net
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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