Model number check

MP3750

Is MP3750 recalled? Yes. Model number MP3750 is listed in CPSC recall 10-744: Tekkeon External laptop battery, announced July 1, 2010. Hazard: fire.

Compare every letter, number, space, and suffix on your product label. A similar-looking model may not be included in a recall — the official CPSC notice is always the final authority.

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Recall 10-744, published July 1, 2010

Tekkeon External laptop battery

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

MP3750
Additional identifying details

The model number, MP3750, is printed on a label on the back.

Which products are included?

The myPower ALL Plus External Laptop Battery is a universal rechargeable battery used to power laptop computers, MP3 players, mobile phones, DVD players and other portable devices. It is black with "Tekkeon" printed on the front. The model number, MP3750, is printed on a label on the back.

Confirm these details on the official CPSC notice

Why it was recalled

The battery cell can short-circuit and overheat, posing a fire hazard to consumers.

Official remedy

Consumers should immediately stop using the recalled batteries and contact Tekkeon for a free replacement battery. The company is contacting all known purchasers.

What should I do if I have MP3750?

  1. Confirm the model number. Find the label and compare every letter and digit with MP3750.
  2. Stop using it. The notice says to stop using recalled units immediately.
  3. Contact the firm. Call (888) 787-5888, or go to www.tekkeon.com/recall.
  4. Read the official notice. The CPSC notice is the final word on which units are included and what to do.
Brand
Tekkeon
Recall published
July 1, 2010
Units
About 500
Sold at / sales period
Amazon.com and other online retailers from September 2009 through December 2009 for about $180.

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