Brand
4 official CPSC notices naming Segway, 2003–2022, across sports & outdoors and home electronics.
Totals add up the figures the notices state, counting a reannounced recall once. A notice that gives no number adds nothing.
Every model number named in a Segway recall, grouped by notice. Type the number from your product label.
3 model numbers
Segway Personal Transporter [also known as the Segway Human… · 06-258 · 2006
Segway "i Series" Human Transporters · 03-553 · 2003
One notice where the recalled product is a helmet.
The bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
One notice where the recalled product is a battery charger.
A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
Segway notices outside the product types above.
The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.
Under certain operating conditions, particularly when the batteries are near the end of charge, some Segway HTs may not deliver enough power, allowing the rider to fall. This can happen if the rider speeds up abruptly, encounters an obstacle or continues to ride, after receiving a low-battery alert.
The recall contact each official notice gives, newest first. Contacts can change after a notice is published; the notice itself is the final word.
As of October 1, 2026, CPSC has published 4 recall notices naming Segway consumer products between 2003 and 2022, covering at least 30,477 units.
No. As of October 1, 2026, CPSC has published no recall notice naming Segway consumer products in 2026. The most recent was announced March 24, 2022 (CPSC 22-107).
Helmets (1), battery chargers (1) and 2 other notices.
“Segway Inc. Announces Recall to Repair Segway® Personal Transporters” (CPSC 06-258), announced September 14, 2006: about 23,500 units.
Find the model number on the product's rating label, then type it into the model-number lookup on this page. A match means the number appears in an official CPSC notice; open that notice to confirm any date codes or serial ranges it lists. No match is not proof that a product is safe.
Each notice names its own recall contact; the contacts for every Segway notice are listed on this page. For the most recent one, GuangZhou NOW Sports Gear Ninebot Children's Bicycle Helmets (CPSC 22-107), call 888-523-5583, go to segway- and email product.recall@segway.com.