CPSC recall 06-258, announced September 14, 2006, covers Segway Personal Transporter (PT) [also known as the Segway Human Transporter (HT)] (about 23,500 units). The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. The notice cites 6 incident reports. Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade. Recall contact: call (800) 750-6557, or go to www.segway.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Check the product label for these CPSC-listed model numbers: P133.
Which products are included?
This recall involves all Segway PT i167, i170 and i180 ("i Series") models, the p133 ("p Series"), XT ("cross-terrain transporter"), GT ("golf transporter") and i2 models. These units were sold to consumers and commercial customers. All e167 ("e Series") models, which were sold to commercial users, also are included in this recall. No other models are involved in this recall. The name, "Segway", appears on the front bumper and/or on the handlebars of the personal transporter.
Confirm these details on the official CPSC noticeWhy it was recalled
The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.
Incidents and injuries
Segway Inc. has received six reports of the personal transporter not operating properly, resulting in injuries to the head and wrist of users.
Official remedy
Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade.
Product and sales details
- Brand
- Segway
- Manufacturer
- Segway Inc., of Bedford, N.H.
- Recall number
- 06-258
- Units
- About 23,500
- Manufactured in
- United States
- Sold at / sales period
- Segway authorized dealers and distributors, directly from Segway Inc., and by certain resellers from March 2002 through mid-September 2006 for prices ranging from $4,000 to $5,500.
Segway Personal Transporter (PT) [also known as the Segway Human Transporter (HT)]
CPSC product type: Human Transporters
Recall contact information
Call Segway Inc. at (800) 750-6557 between 8 a.m. and 6 p.m. ET Monday through Friday, or visit www.segway.com. Segway Inc. and Segway authorized dealers and distributors are directly notifying owners of these products.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
