Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The serial number and part number are on a silver data plate attached to the bottom of the charger.
Which products are included?
This recall involves Segway PT Off-Board Chargers manufactured from November 2012 to November 2014 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are being recalled: 13240C000265, 13240C000266, 13240C000268, 13240C000269, 13240C000272, 14205C000275, 14205C000278, 14205C000280, 14205C000295, 14205C000296, 14205C000297, 14205C000298, 14205C000302, 14209C000313, 14209C000314, 14209C000321 and 14209C000324. The serial number and part number are on a silver data plate attached to the bottom of the charger.
Confirm these details on the official CPSC noticeWhy it was recalled
A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
Product and sales details
- Brand
- Segway
- Manufacturer
- Segway Inc., of Bedford, N.H.
- Product type
- Battery chargers
- Recall number
- 15-754
- Units
- About 17
- Manufactured in
- United States
- Sold at / sales period
- Authorized Segway dealers and distributors and directly from Segway Inc. from November 2012 through September 2015 for about $920.
Off-Board Charger for Segway Personal Transporter (PT)
CPSC product type: Battery Chargers
Recall contact information
Segway Inc. toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.segway.com and click on Off-Board Charger Recall for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.