CPSC recall 16-202, announced June 23, 2016, covers HP lithium-ion batteries (about 41,000 units). The battery packs can overheat, posing fire and burn hazards. The notice cites 7 incident reports. Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Recall contact: call 888-202-4320, or go to www.HP.com/go/batteryprogram2016.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
"HP Notebook Battery" and the model number are printed on the battery.
Which products are included?
This recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. The black batteries measure about 8 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- UPC codes. Compare these as well.
- When sold
- March 2013 through August 2015
- Price paid
- $50 to $1,700
Why it was recalled
The battery packs can overheat, posing fire and burn hazards.
Incidents and injuries
HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total.
Official remedy
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 888-202-4320, or go to www.HP.com/go/batteryprogram2016.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- HP
- Product type
- Battery chargers, Laptop batteries
- Recall number
- 16-202
- Units
- About 41,000 (In addition, about 2,600 were sold in Canada and about 4,500 were sold in Mexico)
- Manufactured in
- China
- Sold at / sales period
- Best Buy, Wal-Mart, and Staples and authorized dealers nationwide and online at www.hp.com from March 2013 through August 2015. The batteries were sold with notebook computers for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.
- Importer
- HP Inc., of Palo Alto, Calif.
HP lithium-ion batteries
CPSC product type: Batteries and Chargers
This recall in context
Compared with the 124 battery charger recalls in this index, as of October 31, 2026.
- Size
- 41,000 units: the 51st-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
- Hazards
- Fire: named in 92 of 124 battery charger recalls, the most common hazard among them. Burn: named in 47 of 124 battery charger recalls.
- Remedy
- Replacement: offered in 25 of 124 battery charger recalls, the most common remedy.
- Brand history
- HP is named in 5 CPSC notices in this index, from 2006 to 2018. This recall is the 3rd. The one before: Hewlett-Packard Lithium-Ion batteries (09-221, May 2009). 3 of them are battery charger recalls.
- Time on sale
- About 3 years. Recalled 10 months after the last month of sales the notice gives.
Recall contact information
HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at the HP Battery Recall website directly at www.HP.com/go/batteryprogram2016 or www.hp.com and click "Recalls" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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