CPSC recall 26-026, announced October 16, 2025, covers VST gas-fired tankless water heaters (about 36,700 units). The exhaust duct can crack, allowing gases to escape inside of the home, posing a carbon monoxide (CO) poisoning hazard that can result in death or serious injury. The notice cites 33 incident reports. Consumers should immediately stop using the recalled water heater and contact VESTA.DS to have a certified technician install the free repair. Recall contact: call 888-505-5525, go to www.recallrtr.com/condensingwaterheater, or email condensingwaterheater@realtimeresults.net.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The white label on the side of the boiler has the model number bolded, near the top of the label.
Which products are included?
This recall involves VST-brand residential wall-mounted gas boilers, Series VT, VR, and VR Plus, with model numbers VRS-150, VRS-199, VRP-150, VRP-199, VRS Plus-150, VRS Plus-199, VRP Plus-150, VRP Plus-199, VTS-150, VTS-199, VTP-150, and VTP-199. The white label on the side of the boiler has the model number bolded, near the top of the label. The boilers are metal, rectangular units and have either VST printed in white on the control panel near the bottom, or VESTA.DS.Inc. printed in gray near the top of the panel.
Confirm these details on the official CPSC noticeWhy it was recalled
The exhaust duct can crack, allowing gases to escape inside of the home, posing a carbon monoxide (CO) poisoning hazard that can result in death or serious injury.
Incidents and injuries
The firm has received 33 reports of cracked exhaust ducts allowing exhaust fumes to leak out. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled water heater and contact VESTA.DS to have a certified technician install the free repair. Consumers who must continue using the water heater while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
Product and sales details
- Brand
- VST gas-fired tankless
- Product type
- Water heaters
- Recall number
- 26-026
- Units
- About 36,700 (In addition, about 3,500 were sold in Canada)
- Manufactured in
- South Korea
- Sold at / sales period
- In-store and online at Best Buy, Dick's Sporting Goods, Nebraska Furniture and ABT stores nationwide and online at nordictrack.com and Amazon.com from November 2018 through April 2022 for about $1,700.
- Importer
- VESTA.DS, Inc., of Ontario, California
Recall contact information
VESTA.DS toll-free at 888-505-5525 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email condensingwaterheater@realtimeresults.net or online at www.recallrtr.com/condensingwaterheater or at https://www.vestahws.com and click on "Recall" under the "Documents/Support" tab at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
