CPSC recall 25-441, announced August 21, 2025, covers CX Series Combi Boiler (about 1,100 units). A combi (or combination) boiler is a type of gas boiler that provides both a home's hot water and central heating. The notice cites 5 incident reports. Contact IBC to schedule a free in-home repair by an authorized technician, who will install a mixing valve, if needed. Recall contact: call 844-432-8422, go to www.ibcboiler.com/recalls, or email sales@ibcboiler.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CX Combi Boilers are rectangular metal boxes with a control panel on the front and a red IBC label in the top left corner.
Which products are included?
Read the full CPSC product description and restrictions
The CX Combi Boilers are single, compact residential gas boilers that provide both central heating and hot water on demand. The CX Combi Boilers are rectangular metal boxes with a control panel on the front and a red IBC label in the top left corner. Only models CX-199 and CX-150 with certain serial numbers are included in the recall. The CX-199 or CX-150 model number is located on the upper left corner of the touch screen on the front of the unit. The model and serial numbers are found on the rating plate located on the inside of the unit in the upper left corner and the serial number is outlined in rectangular boxes. Only CX Combi Boilers with the following model and serial numbers are included in the recall: CX Series boilers manufactured between April 2023 and April 2024 Model Serial Number Start Serial Number End 010-130A1 / CX 199-NG ICGFSW1-0199-230400064 ICGFSW1-0199-240300821 010-131A1 / CX 199-LP ICGFSW1-0199-230700336 ICGFSW1-0199-240400827 010-132A1 / CX 150-NG ICGFSW1-0150-230500056 ICGFSW1-0150-240400582 010-133A1 / CX 150-LP ICGFSW1-0150-230700192 ICGFSW1-0150-240400583 CX Series boilers manufactured between June 2024 and April 2025 Model Serial Number Start Serial Number End 010-130A1 / CX 199-NG I262400165 I162500429 010-131A1 / CX 199-LP I262400137 I162500430 010-132A1 / CX 150-NG I292400198 I102500001 010-133A1 / CX 150-LP I442400415 I022500103
Why it was recalled
A combi (or combination) boiler is a type of gas boiler that provides both a home's hot water and central heating. The hot water can exceed the temperature set on the control panel, posing a burn hazard to users.
Incidents and injuries
The firm has received five reports of the hot water temperature fluctuating while in use. No injuries have been reported.
Official remedy
Contact IBC to schedule a free in-home repair by an authorized technician, who will install a mixing valve, if needed. Consumers can continue to use the recalled boilers for central heating.
Product and sales details
- Brand
- CX Series Combi
- Product type
- Boilers
- Recall number
- 25-441
- Units
- About 1,100 (In addition, about 880 were sold in Canada)
- Manufactured in
- Canada
- Sold at / sales period
- Home improvement distributors nationwide from May 2023 through June 2025 for between $4,700 and $5,100.
- Importer
- IBC Technologies USA Inc., of Lawnside, New Jersey
Recall contact information
IBC toll free at 844-432-8422 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at sales@ibcboiler.com, or online at www.ibcboiler.com/recalls or https://www.ibcboiler.com/ and click on "Recall" located at the bottom of the webpage.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
