Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
ELU-150WBNELU-199WBNThe serial number, model number and product name are located on the rating plate on the left-hand side of the boiler.
Why it was recalled
The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop using the recalled boilers and contact HTP to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
Product and sales details
- Brand
- HTP residential gas
- Manufacturer
- NTI Boilers Inc., of Canada
- Recall number
- 25-325
- Units
- About 96 (In addition, 9 were sold in Canada)
- Manufactured in
- Canada
- Sold at / sales period
- Independent heating and plumbing contractors and wholesale distributors nationwide from October 2024 through February 2025 for between $3,400 and $4,100.
- Importer
- Ariston USA LLC, of Providence, Rhode Island
HTP residential gas boilers
Recall contact information
HTP toll-free at 800-323-9651 from 7 a.m. to 8 p.m. ET Monday through Friday, email at recall@htproducts.com, or online at https://htproducts.com/safety-notice.html or at www.htproducts.com and click on "Urgent Recall" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.