CPSC recall 25-325, announced June 5, 2025, covers HTP residential gas boilers (about 96 units). The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury. The notice reports no incidents. Consumers should immediately stop using the recalled boilers and contact HTP to arrange to have a certified technician install the repair at no cost to the consumer. Recall contact: call 800-323-9651, go to htproducts.com/safety-notice.html, or email recall@htproducts.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler.
Which products are included?
This recall involves HTP-brand ELU Elite Ultra residential wall-mounted gas boilers with model numbers ELU-150WBN and ELU-199WBN. The boilers are black in color and measure about 20 inches wide and 34 inches high. The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler. Model Name/ Number Serial Number(s) or Range ELU Elite Ultra / ELU-150WBN 3260035C8 (242770000111-242850000104) ELU Elite Ultra / ELU-199WBN 3260036C8 (243240000051-250150000084)
Confirm these details on the official CPSC noticeWhy it was recalled
The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop using the recalled boilers and contact HTP to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
Product and sales details
- Brand
- HTP residential gas
- Manufacturer
- NTI Boilers Inc., of Canada
- Product type
- Boilers
- Recall number
- 25-325
- Units
- About 96 (In addition, 9 were sold in Canada)
- Manufactured in
- Canada
- Sold at / sales period
- Independent heating and plumbing contractors and wholesale distributors nationwide from October 2024 through February 2025 for between $3,400 and $4,100.
- Importer
- Ariston USA LLC, of Providence, Rhode Island
Recall contact information
HTP toll-free at 800-323-9651 from 7 a.m. to 8 p.m. ET Monday through Friday, email at recall@htproducts.com, or online at https://htproducts.com/safety-notice.html or at www.htproducts.com and click on "Urgent Recall" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
