Compare every letter, number, space, and suffix. A similar-looking product may not be included in this recall.
Affected model numbers
TRX150TRX199TRX199CThe serial number, model number and product name are located on the rating plate on the left-hand side of the boiler Model Name/ Number Serial Number(s) or Range TRX Series II / TRX150 3314306C8 (242830000177-250130000073) TRX Series II / TRX199 3314307C8 (242740000006-250220000014) TRX Series II / TRX199C 3314308C8 (242750000127-250410000051)
Why it was recalled
The API record does not contain a separate hazard field. Read the official notice for complete details.
Incidents and injuries
None reported
Official remedy
The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.
Product and sales details
- Brand
- NTI residential gas
- Manufacturer
- NTI Boilers Inc., of Canada
- Recall number
- 25-326
- Units
- About 323 (In addition, 459 were sold in Canada)
- Manufactured in
- Canada
- Sold at / sales period
- Independent heating and plumbing contractors and wholesale distributors nationwide from September 2024 through February 2025 for between $3,400 and $4,100.
- Importer
- NTI Boilers Inc., of Canada
NTI residential gas boilers
Recall contact information
NTI Boilers toll-free at 800-688-2575 from 7 a.m. to 8 p.m. ET Monday through Friday, email at recall@ntiboilers.com, or online at http://www.ntiboilers.com/trx-safety-recall or at www.ntiboilers.com and click on "Urgent Recall" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Publication and verification
Recall published
Home Recall Watch last verified
From the verified CPSC data snapshot this site is built from.