CPSC recall 25-326, announced June 5, 2025, covers NTI residential gas boilers (about 323 units). The notice reports no incidents. The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury. Recall contact: call 800-688-2575, go to www.ntiboilers.com/trx-safety-recall, or email recall@ntiboilers.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler Model Name/ Number Serial Number(s) or Range TRX Series II / TRX150 3314306C8 (242830000177-250130000073) TRX Series II / TRX199 3314307C8 (242740000006-250220000014) TRX Series II / TRX199C 3314308C8 (242750000127-250410000051)
Which products are included?
This recall involves NTI-brand TRX Series II residential wall-mounted gas boilers with model numbers TRX150, TRX199 and TRX199C. The boilers are gray in color and measure about 20 inches wide and 34 inches high. The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler Model Name/ Number Serial Number(s) or Range TRX Series II / TRX150 3314306C8 (242830000177-250130000073) TRX Series II / TRX199 3314307C8 (242740000006-250220000014) TRX Series II / TRX199C 3314308C8 (242750000127-250410000051)
Confirm these details on the official CPSC noticeWhy it was recalled
The API record does not contain a separate hazard field. Read the official notice for complete details.
Incidents and injuries
None reported
Official remedy
The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.
Product and sales details
- Brand
- NTI residential gas
- Manufacturer
- NTI Boilers Inc., of Canada
- Product type
- Boilers
- Recall number
- 25-326
- Units
- About 323 (In addition, 459 were sold in Canada)
- Manufactured in
- Canada
- Sold at / sales period
- Independent heating and plumbing contractors and wholesale distributors nationwide from September 2024 through February 2025 for between $3,400 and $4,100.
- Importer
- NTI Boilers Inc., of Canada
Recall contact information
NTI Boilers toll-free at 800-688-2575 from 7 a.m. to 8 p.m. ET Monday through Friday, email at recall@ntiboilers.com, or online at http://www.ntiboilers.com/trx-safety-recall or at www.ntiboilers.com and click on "Urgent Recall" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
