Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Check the product label for these CPSC-listed model numbers: W1056.
Which products are included?
This recall involves Charmast power banks, model W1056. They were sold in black, blue, green, mint, pink and white colors. The brand name "Charmast" is printed on the front and "Model: W1056" is printed on the back. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled power bank in the trash. Do not deposit this recalled power bank in used battery recycling boxes found at various retail and home improvement stores.
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
Incidents and injuries
Charmast has received 44 reports of the recalled power banks expanding, igniting, melting, overheating or smoking, including four reports of consumers receiving burns or blisters.
Official remedy
Consumers should stop using the recalled power banks immediately and contact Charmast for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their model W1056 power bank, their names and dates of the photograph written in indelible (permanent) marker above the label, and the severed power cord. Consumers should dispose of the power banks in accordance with local and state regulations.
Product and sales details
- Brand
- Shenzhen Charmast Technology
- Product type
- Power banks
- Recall number
- 25-072
- Units
- About 488,000
- Manufactured in
- China
- Sold at / sales period
- Online at Amazon.com from December 2018 through September 2024 for between $14 and $25.
- Distributor
- Shenzhen Charmast Technology Co. Ltd., of China
Recall contact information
Charmast collect at 929-636-0293 Monday through Friday, from 10 a.m. to 3 p.m. ET, by email at rcus@charmast.com, or online at https://www.charmast.com/pages/recall-info-page or www.charmast.com and click on "Recalls" at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.